Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Jill Brents

Springfield

Summary

Multi-talented Project Manager offering many years of experience orchestrating operations activities, financial support, and resource management to achieve project objectives. Determined and motivated professional recognized for fostering positive morale among project contributors. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Offering several years of demonstrated history successfully juggling multiple projects simultaneously. Strong knowledge of ms office and various project management software. Excel in leadership, problem-solving, and adaptability to drive project success. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.

Overview

21
21
years of professional experience

Work History

Community and Project Manager

1st Step Property Management Company
Springfield
08.2023 - Current
  • Sales
  • Leasing
  • Construction
  • Resident services
  • Property beautification
  • Weekly reports

Community Manager

Black Rock
Springfield
03.2021 - 07.2023
  • Sales
  • Leasing
  • Construction Progress
  • Resident services
  • Property Beautification
  • Weekly reports

Client Relations Manager

Baby Foot USA
Springfield
03.2019 - 03.2021
  • Offer Customer support and information about our products and services
  • Research businesses, trade shows, products and competitors to enhance our productivity within the industry
  • Attend trade shows to promote our products and research competitors products
  • Investigate and research individuals and companies selling our products that are counterfeit and being sold online and in stores
  • Outstanding bill recovery for existing clients

Sales Account Executive

Elavon, Inc.
Springfield
04.2004 - 06.2018
  • Company Overview: Volume: $16M+
  • Strategically implement a consultative sales approach and closing sales strategy to uncover customer’s needs, sales objectives, and effective processing equipment
  • Demonstrate business solutions, proposed savings and ideas and benefits to accounts and new clients focused on competitive pricing and account care.
  • Provide and develop educational concepts and content to drive sales growth and educate clients and bankers on industry changes and equipment within the merchant card industry
  • Analyze business opportunities with research, rate analysis and develop strategic sales plans by account within territory.
  • Facilitate and present at education programs, account in-learning seminars focused on technical and industry security standard programs.
  • Partner and support seven main banking relationships in their treasury, commercial and retail environment
  • Partner and support eighteen correspondent banking relationships in treasury, commercial and retail environment
  • Establish and maintain open lines of communication with key accounts as related to support objectives and follow up.
  • Provide product knowledge, marketing solutions and competitive strategies through the use of company resources: marketing material and demonstration of equipment
  • Assist bankers and their clients in identifying better processing solutions and pricing
  • Build and establish relationships by fostering each core client and banking partnership with account decision makers, key influencers and banking officers
  • Strong business acumen: executive presence, analytical thinker, deadline driven, proven selling skills, conflict and problem resolution skills, efficient time management, negotiating, decision making, teamwork, self-starter, flexible, competitive, persistent with the ability to multi-task to solution based strategies.
  • Communication expertise: verbal, written and presentations.

Education

Bachelor of Science - Textile and Apparel Management

University of Missouri - Columbia

Skills

  • Strong Verbal and Written Communication Skills
  • Customer Business Development
  • Strategic Customer Relationship Building Skills
  • Analytical Skills
  • Negotiation
  • Quality assurance and control
  • Document management
  • Compliance monitoring
  • Project scheduling
  • Multi-unit operations management
  • Conflict management
  • Safety protocol
  • Contract management
  • Project management
  • Customer relationship management
  • Sales strategy development
  • Vendor management
  • Stakeholder communications
  • Advanced problem solving
  • Contract negotiation expertise
  • Project scope analysis
  • Project development

Awards

Awarded MVP of sales team three times in 2017, Awarded MVP of sales five times in 2016, Exceeded sales goals of new products in 2014 and 2015

Timeline

Community and Project Manager

1st Step Property Management Company
08.2023 - Current

Community Manager

Black Rock
03.2021 - 07.2023

Client Relations Manager

Baby Foot USA
03.2019 - 03.2021

Sales Account Executive

Elavon, Inc.
04.2004 - 06.2018

Bachelor of Science - Textile and Apparel Management

University of Missouri - Columbia