JILLIAN M BROWN
Document Control
Sequim,WA
Summary
- Ability to take direction from multiple sources.
- Ability to handle routine items independently.
- Ability to use reasoning and initiative, work independently, and provide solutions with minimal supervision.
- Experience with IDMS and functionality.
- Knowledge of electronic file transfer.
- Knowledge of extracting reports and performing queries.
- Willing to learn new processes, procedures, and software.
- Possess a high degree of individual initiative, flexibility, diplomacy, and accuracy.
- Demonstrate a positive attitude and work effectively with a variety of team members.
- Ability to perform multiple tasks and easily adjust to shifting priorities.
- Previous document control experience.
- Operation of standard computerized systems.
Overview
20
20
years of professional experience
Work History
ROI Technician / Birth Registrar / Document Contro
Olympic Medical Center
05.2023 - Current
- Document control of medical records, utilizing and maintaining in paper and electronic format
- Scan and index medical records/documents for DSHS, VA, insurance and personal release of information
- Prepare documents to mail or fax to other facilities or for patients to pick up documents
- Practice good customer service
- Providing appropriate access to patient information and charts as needed
- Function as team member to provide full shift coverage and timely fulfillment of request
ROI File Clerk
OMC Health
05.2022 - 05.2023
- Document Control of medical records utilizing and maintaining in paper and electronic format
- Scan and index variety of medical record and documents into EMR
- Practice good customer service
- Providing appropriate access to patient information and charts as needed
- Function as team member to provide full shift coverage and timely fulfillment
- Of request
CSR MedOnc Scheduler
OMCC Cancer Center
04.2021 - 05.2022
- Schedule follow up provider visits
- Schedule imaging orders; PET CT, CT, MRI, NM Bone Scan, Biopsies
- Work with Triage / Discharge / Compliance / SSU and others
- Process and track Medicare outgoing referrals
- Mailing patient calendars for appts – calling patients with imaging appointments
- Working with other schedulers with work load
Correspondence Control/General Clerk III
Edgewater Technical Assoc
01.2021 - 04.2021
- Process, scan & index incoming and outgoing letters and attachments
- Very detailed examination of documents for abnormalities
- Distribute electronic & hard copies
- Verifying documents when complete
- Moving documents into appropriate areas in electronic records
Correspondence Control/General Clerk III
DOE/MSA, WESTECH International
12.2019 - 01.2021
- Process, scan and index incoming and outgoing letters and attachments
- Very detailed examination of documents for abnormalities
- Distribute electronic & hard copies
- Verifying documents when complete
- Moving documents into appropriate areas in electronic record
Document Control/Imaging Clerk II
MSA Imaging Operations, WESTECH International
04.2019 - 11.2019
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Scan & index document into electronic records file.
Document Control/Imaging Clerk II
MSA Imaging, BNL Technical Services
08.2018 - 04.2019
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Scan & index document into electronic records file
Administrative Assistant
Complete Healthcare for Women
12.2017 - 03.2018
- Managed scheduling surgeries
- Phoned patients with test results
- Prepared all documentation needed for upcoming surgeries
- Tracked all birth control inventory
- Updated patient demographics from intake forms
- Managed all insurance prior authorizations for surgeries
- Documented all test results in EHR system
Administrative Assistant
Garfield Co Public Hospital District
07.2017 - 12.2017
- Prepared patient check-in packets for next day appointments
- Phoned patients to confirm appointments
- Streamlined filing for archived patient documents
- Assisted Billing, Financial, HR, Admissions and Clinical Departments
- Helped generate hospital budget from previous years information
- Very detailed examination of documents for abnormalities
- Scanning documents, capturing color, black & white, and photos, keeping as close to original form
- Verifying documents when complete
- Moving documents into appropriate areas in electronic record
- Very detailed examination of documents for abnormalities
- Scanning and indexing documents, capturing in black & white, keeping as close to original form
- Verifying documents when complete
- Moving documents into appropriate areas in electronic records
Medical Coding and Billing Specialist
Phoenix Radiology PLLC
07.2015 - 06.2017
- Management phone calls from Medicare & patients
- Organized and coded all documents related to radiology services
- Monitored multiple databases to keep track of claim denials
- Documented all radiology reports for services rendered for billing out to Insurances
Patient Service Representative
Pomeroy Medical Clinic
03.2011 - 04.2015
- Reviewed and provided updates with patient demographics
- Scheduled appointments
- Phoned patients with appointment confirmation information
- Scanned all documentation into EHR system
- Created, organized and managed many forms and documents needed for office and provider use
- Provided clerical support to Medical and Clerical staff
Patient Service Representative
Family Practice Medical Office
07.2004 - 03.2011
- Reviewed and provided updated patient demographic information
- Provided phone support to other clerical staff
- Posted all charges for services rendered
- Posted payments presented in person
- Created, organized and managed many forms and documents needed for office and provider use
- Provided clerical support to Medical and Clerical staff
Education
High School Diploma - General Studies and Bookkeeping
Joseph High School
Joseph, OR05.1979
Secretarial And Bookkeeping -
La Grande College of Business
Grande, ORRegistered Medical Coder Certificate - Medical Coding & Billing
Medical Management Institute － Ashworth College
Norcross, GA06.2012
Skills
- Computer proficiency File/Records/Documents Management, Scanning & Indexing
- Results-oriented
- Creative Problem Solving Quick learner
- Training New Employees Electronic Records
- Epic & Meditech experience
- Assessment Exams
- Electronic health records:
- Best practices - Highly Proficient
- Medical billing – Proficient
- Spreadsheets with Microsoft Excel - Familiar
- Filing & organization: Highly Proficient - March 2021
- Multitasking
- Teamwork and Collaboration
March 2021
March 2021
December 2020
- Written Communication
- Microsoft Office
- Conflict Resolution
- Remote Office Availability
- Organization and Time Management
- Clerical Support
- Dependable and Responsible
- Data entry Accuracy: Proficient - October 2020
- Supervisory skills: Motivating & assessing employees - Highly Proficient - December 2020
- Medical receptionist skills: February 2021
- Expert Customer focus & orientation: Expert
- Written communication: Proficient - January 2021
- Verbal communication: Highly Proficient - December 2020
- Scheduling: Proficient
- Working with MS Word documents: Highly Proficient
- Attention to detail: Highly Proficient
Timeline
ROI Technician / Birth Registrar / Document Contro
Olympic Medical Center
05.2023 - Current
ROI File Clerk
OMC Health
05.2022 - 05.2023
CSR MedOnc Scheduler
OMCC Cancer Center
04.2021 - 05.2022
Correspondence Control/General Clerk III
Edgewater Technical Assoc
01.2021 - 04.2021
Correspondence Control/General Clerk III
DOE/MSA, WESTECH International
12.2019 - 01.2021
Document Control/Imaging Clerk II
MSA Imaging Operations, WESTECH International
04.2019 - 11.2019
Document Control/Imaging Clerk II
MSA Imaging, BNL Technical Services
08.2018 - 04.2019
Administrative Assistant
Complete Healthcare for Women
12.2017 - 03.2018
Administrative Assistant
Garfield Co Public Hospital District
07.2017 - 12.2017
Medical Coding and Billing Specialist
Phoenix Radiology PLLC
07.2015 - 06.2017
Patient Service Representative
Pomeroy Medical Clinic
03.2011 - 04.2015
Patient Service Representative
Family Practice Medical Office
07.2004 - 03.2011
High School Diploma - General Studies and Bookkeeping
Joseph High School
Secretarial And Bookkeeping -
La Grande College of Business
Registered Medical Coder Certificate - Medical Coding & Billing
Medical Management Institute － Ashworth College
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