Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jill Bryan

Jill Bryan

Virginia Beach,VA

Summary

Driven and resourceful administrative professional with many years of experience assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized and detailed precision.

Overview

11
11
years of professional experience

Work History

Administrative Assistant/ Management

Rick Hendrick Cadillac
Norfolk, VA
02.2014 - Current
  • Primary responsibilities revolve around Front Desk Management Obtaining client demographic information and inputting it into the client management system and federal database in order to process daily and monthly reports dependent upon accurate data
  • Performs general administrative duties
  • Maintains several databases manually or electronically, as required
  • Pre-stocks New/Pre-owned Vehicles Handles general requests for information, data, reports, and paperwork
  • Maintains a neat, tidy, and pleasant appearance in the reception area
  • Prepare promotional materials and displays
  • Restoring organization to personnel, financial, and operational records and accelerated data input, processing, and retrieval times Demonstrating capacity to provide comprehensive support for executive-level staff
  • Recruiting, training, supervising and appraising staff, dealing with customer queries and complaints, liaising with head office responding to emails and other correspondence to facilitate communication and enhance business processes
  • Produces accurate office files, updates spreadsheets, and crafted presentations to support executives and boost team productivity
  • Develops and updates spreadsheets and databases to track, analyze, and report on performance and sales data
  • Answers a high volume of phone calls and email inquiries
  • Greet arriving visitors, determines the nature and purpose of the visit, and directs individuals to appropriate destinations
  • Works collaboratively with auditors throughout reviews, offering assistance and clerical support.

Front Desk Receptionist

Heirloom Salon
Virginia Beach, VA
04.2018 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls
  • Assisted with scheduling appointments for clients and visitors.
  • Provided information regarding services, prices.
  • Product sales

Administrative Assistant

Tidewater Eye Center
Chesapeake, VA
04.2013 - 01.2014
  • Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with check-in and check-out process by verifying identification and collecting payment information.
  • Educated patients on the importance of regular eye exams and proper eye health maintenance.

Education

Esthetician

Institute of Health And Healing
Newport News, VA
2008

Diploma -

Home school
05.2005

Skills

  • Spreadsheet Management
  • Scheduling
  • Research
  • Data Entry
  • Employee Training and Development
  • Report Development
  • Inventory Systems
  • Office Administration
  • Executive Management Support
  • Self-Starter

Accomplishments

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery, and team-player attitude resulting in receiving Employee of the Month Award three times in 2015, twice in 2016, and twice in 2017 as well as Employee of the Year for 2015, 2019 and 2022.

Timeline

Front Desk Receptionist

Heirloom Salon
04.2018 - Current

Administrative Assistant/ Management

Rick Hendrick Cadillac
02.2014 - Current

Administrative Assistant

Tidewater Eye Center
04.2013 - 01.2014

Esthetician

Institute of Health And Healing

Diploma -

Home school
Jill Bryan