Jill Bryan
Virginia Beach,VA
Summary
Resourceful and driven administrative professional with extensive experience supporting high-achieving executives. Quick to grasp new concepts and confident in handling accounting and budgeting responsibilities. Demonstrated ability to efficiently manage tasks, schedule calendars, arrange travel, and maintain office organization. Skilled in prioritizing workflow, managing confidential correspondence, and coordinating high-profile meetings and events. Excellent communication and interpersonal skills with a dedication to delivering exceptional administrative support. Seeking an opportunity to contribute organizational process and executive support expertise to a dynamic team.
Overview
12
12
years of professional experience
Work History
Administrative Management
Rick Hendrick Cadillac
02.2014 - Current
- Manage front desk operations, ensuring smooth daily activities and operations.
- Obtain and input client demographic information into client management systems and federal databases for accurate daily and monthly reporting.
- Pre-stock new and pre-owned vehicles in the Reynolds system.
- Monitor the Lojack program, selling or removing vehicles as needed.
- Maintain client and operational databases, ensuring data accuracy and accessibility.
- Run OFAC checks on customers using Route One.
- Conduct vehicle inquiries, create temporary plates, and register owners through Dealertrack/DMV.
- Prepare the showroom for display and coordinate promotional materials for sales events.
- Ensure a neat and welcoming reception area by greeting visitors and directing them to appropriate departments.
- Handle high volumes of phone calls and emails, addressing inquiries promptly.
- Manage the Ontrac system for the loaner program.
- Order supplies for the dealership and refreshments for the service department.
- Assist in recruiting, training, and supervising staff.
- Support executive-level staff with various administrative tasks.
- Collaborate with auditors, providing clerical support during audits and reviews.
- Regularly update and maintain databases and spreadsheets to track, analyze, and report on performance and sales data.
- Ensure accurate and efficient data input, processing, and retrieval.
- Streamline operations and enhance business processes through effective communication and organizational skills.
Administrative Assistant
Tidewater Eye Center
04.2013 - 01.2014
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed
- Assisted with scheduling appointments for clients and visitors
- Performed data entry into computer systems to maintain accurate records of customer information
- Assisted with check-in and checkout process by verifying identification and collecting payment information
- Educated patients on the importance of regular eye exams and proper eye health maintenance
Education
Certification - Professional Esthetician
Institute of Health And Healing
Newport News, VA09.2008
High school Diploma -
Home School
06.2005
Skills
- Data Organization in Spreadsheets
- Calendar Management
- Data Management
- Workforce Development
- Inventory Management Systems
- Flexibility in Changing Environments
- Office Management
- Senior Management Assistance
- Independent Problem Solver
- Advanced Microsoft Office Skills
- Attentive Listening Skills
- Critical Thinking Skills
- Strong Focus on Accuracy
- Proactive Leadership
Languages
English
Accomplishments
Recognized consistently by management for the high quality and punctuality of reports, exceptional attention to detail, superior customer service, and a collaborative team-oriented approach. These contributions led to being awarded Employee of the Month three times in 2015, twice in 2016, twice in 2017, and once in 2022, in addition to being honored with Employee of the Year in 2015, 2019, and 2021.
Timeline
Administrative Management
Rick Hendrick Cadillac
02.2014 - Current
Administrative Assistant
Tidewater Eye Center
04.2013 - 01.2014
High school Diploma -
Home School
Certification - Professional Esthetician
Institute of Health And Healing
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