JILL BURGETT
Guntersville,AL
Summary
To obtain a professional position within a firm with the possibility for growth and advancement. Dedicated Office Assistant with over 20 successful years of clerical experience in busy office environments. Excels in telephone support and greeting arriving visitors. Professional and knowledgeable office clerk offering several years of clerical work and great customer service.
Overview
26
26
years of professional experience
Work History
OFFICE CLERK
AAA Supply
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, and email correspondence,
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
STORE MANAGER
Factory Connection
06.2022 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees...
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
CLAIMS ASSISTANT
Accrisure Insurance
01.2020 - 06.2022
- Provided exceptional customer service through clear communication, empathy, and proactive problem-solving during difficult situations.
- Logged, allocated and managed claims.
- Maintained strong relationships with service providers for seamless coordination during claim resolutions.
- Generated, posted and attached information to claim files.
- Posted payments to accounts and maintained records.
OFFICE MANAGER
Absolute Glass Services
09.2018 - 01.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Accounts Payable Manager
Vendor Remanufacturing of Alabama, Inc.
06.2002 - 09.2018
- Duties performed were dealing with vendors on a daily basis to finalize purchase orders and issue corporate checks.
- Duties also include Human Resources as needed, which include verifying timecards, software input and the completion of payroll checks and Accounts Receivable, which include invoicing, collecting payment, and performing daily cash management duties such as preparing and recording deposit's
- Managed accurate and timely processing of over 25-40 invoices per month.
Teller
The Bank of Huntsville
10.2000 - 02.2002
- Duties performed were dealing with customers on a daily basis, completing official checks, customer money orders, performed a daily recap, performed ATM procedures, and also answering of multi-line phone system.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Loan Processor
Dependable Mortgage Services, Inc.
01.1999 - 10.2000
- Duties included taking loan applications; pulling customer credit reports from credit bureau, keying information into the computer, filing customer information, answering multi-line telephones, and duties also included organizing and entering escrow information into the computer.
Education
Some College (No Degree) -
Snead State Community College
Arab, AlabamaNo Degree -
Snead State Community College
Boaz, Alabama01.1997
High School Diploma -
Abertville High School
Albertville05.1988
Skills
Data Entry
- File Organization
- Telephone reception
- File Maintenance
- Filing systems
- Professional and mature
- Basic accounting
- Mail handling
- Database entry
- Typing Speed
- Mail distribution
Timeline
OFFICE CLERK
AAA Supply
06.2023 - Current
STORE MANAGER
Factory Connection
06.2022 - 06.2023
CLAIMS ASSISTANT
Accrisure Insurance
01.2020 - 06.2022
OFFICE MANAGER
Absolute Glass Services
09.2018 - 01.2020
Accounts Payable Manager
Vendor Remanufacturing of Alabama, Inc.
06.2002 - 09.2018
Teller
The Bank of Huntsville
10.2000 - 02.2002
Loan Processor
Dependable Mortgage Services, Inc.
01.1999 - 10.2000
Some College (No Degree) -
Snead State Community College
No Degree -
Snead State Community College
High School Diploma -
Abertville High School
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