JILL CALIGIURI
Odenton,Maryland
Summary
Dynamic Property Manager with extensive experience at NAI Michael Companies, adept at budgeting and financial reporting. Proven track record in enhancing tenant relations and retention while managing over 1.4 million square feet of properties. Skilled in contract bid analysis and maintenance management systems, driving operational excellence and client satisfaction.
Overview
11
11
years of professional experience
Work History
PROPERTY MANAGER
NAI Michael Companies
, Maryland
01.2023 - Current
- Supervise the daily operations of eighteen (18) office and industrial properties, encompassing a total area of 1.4 million square feet, situated in the state of Maryland.
- Develop and manage both operating and capital budgets, monitor variances, oversee the completion of Common Area Maintenance (CAM) reconciliations, and ensure an efficient recovery process.
- Conduct site inspections at a minimum frequency of once per month.
- Foster and maintain positive relationships with tenants, external clients, and internal stakeholders.
- Coordinate and supervise all tenant and building construction projects to ensure their timely and accurate completion on behalf of the client.
- Identify additional property maintenance needs, solicit, and evaluate bids from contractors, and negotiate maintenance contracts.
- Facilitate the processes related to tenant move-in and move-out.
- Assist with various capital projects.
GENERAL MANAGER
Aston Carter
, Maryland
10.2022 - 01.2023
- Provided leadership and property management services for three national clients, overseeing a substantial industrial portfolio consisting of twelve properties throughout the state of Maryland.
- Directed a team tasked with the management of industrial portfolios for three separate national clients within the Maryland region.
- Supervised property management teams to deliver exceptional, client-focused experiences while managing their respective industrial portfolios.
- Conducted client meetings to review property status updates and ensure compliance with the guidelines set forth in the Property Management Agreements.
- Managed daily operations for twelve industrial properties, ensuring effective asset management.
- Completed monthly accruals, managed budgets, and prepared monthly reporting packages for each client in alignment with their closing schedules.
- Prepared weekly accounts receivable reports for property owners.
PROPERTY MANAGER
Cushman & Wakefield
Arlington, USA
10.2021 - 10.2022
- Supervised the management of a Class A office building situated in the Northwest quadrant of Washington, DC, within the Rosslyn Submarket of Arlington.
- Directed the Property Management and Maintenance teams to provide an exceptional, customer-focused experience across the property.
- Fostered and sustained positive relationships with tenants and external clients.
- Developed and executed a comprehensive annual inspection process for the properties, encompassing weekly, monthly, quarterly, and annual evaluations.
CMMS/PROPERTY COORDINATOR
Corporate Office Properties Trust
05.2021 - 10.2021
- Assisted in the management of multi-tenanted, Class A office and government-occupied properties by collaborating with the Engineering team to ensure the implementation of preventative maintenance on building systems, while overseeing all operational aspects of the properties.
- Facilitated the coordination and communication pertaining to Computerized Maintenance Management Systems (CMMS) for the assigned properties, encompassing reporting, scheduling, follow-up, analysis, and system upgrades.
- Collaborated with the management team to prioritize tasks, placing a significant emphasis on soliciting input from operations personnel during the prioritization process.
- Established and integrated quality assurance and quality control requirements into project tasks.
- Performed to outage planning activities, which included the identification and control of scope, scheduling, coordination, risk assessment, execution, and the promotion of ongoing improvements.
ASSISTANT PROPERTY MANAGER
Simone Development
New York, USA
06.2020 - 05.2021
- Supervised the daily operations of a portfolio comprising fifty-three (53) commercial and retail properties within the New York region.
- Managed the Tenant Service Coordinator and oversaw in-house maintenance and engineering teams.
- Directed the budgeting process for the assigned properties, which included the formulation and administration of annual budgets.
- Evaluated annual operating expenses and conducted real estate tax reconciliations for the forthcoming year.
- Ensured that operational facilities sustained an appealing appearance for potential tenants by coordinating regular maintenance, significant repairs, and capital improvement initiatives.
ASSOCIATE PROPERTY MANAGER
Corporate Office Properties Trust
Baltimore, USA
04.2018 - 06.2020
- Managed a Class A office building encompassing 373,000 square feet, situated in the downtown Baltimore Inner Harbor.
- Performed monthly property inspections to ensure the premises are maintained in a tidy, clean, and well-kept condition.
- Oversaw daily operations and maintenance at the property, coordinating the activities of janitorial, security, and building maintenance teams.
- Directed the planning, budgeting, and execution of necessary maintenance and construction projects, ensuring adherence to operating budgets.
- Administered tenant move-ins and move-outs, which included review of lease agreements, preparation of lease abstracts, and conduct of final inspections.
PROPERTY MANAGER
The Goldstar Group
Washington, USA
09.2016 - 04.2018
- Oversaw the management of over two million square feet of warehouse, office, and mixed-use properties located in Washington, D.C. and Virginia.
- Conducted routine property inspections to identify and document any deficiencies.
- Functioned as a liaison between construction managers and tenants during the build-out phases of tenant suites.
- Reviewed annual operating expense and real estate tax reconciliations for the forthcoming year.
- Collaborated with senior staff to formulate the annual operating budget, consistently analyzing opportunities to enhance profitability.
- Facilitated capital projects and managed internal business unit initiatives, ensuring the timely completion of key projects within budgetary constraints while aligning with strategic objectives.
PROPERTY ADMINISTRATOR
Prologis, Inc.
07.2014 - 09.2016
- Entered lease agreements into the YARDI system.
- Obtained A/R reports for Property Managers and prepared standardized correspondence to address tenant delinquencies.
- Assisted in the preparation of the annual budget document, including reconciling operating expenses with Property Managers.
- Participated in the oversight of the performance of all service contractors providing building services.
- Managed the collection and maintenance of Certificates of Insurance.
- Conducted regular property inspections to identify and document deficiencies.
- Functioned as a liaison between construction managers and tenants during the built-out phases of tenant suites.
Education
CPM Designation -
Institute of Real Estate Management
08.2025
Bachelor of Science - Human Resource Management
University of Maryland Global - Campus
Associate of Arts - Business Management
American Intercontinental University
Skills
- Budgeting and financial reporting
- Contract bid analysis
- Maintenance management systems
- Leasing and tenant improvements
- Risk management and sustainability
- Property inspections
- Rent collection and lease renewals
- Maintenance scheduling and coordination
- Occupancy management
- Vendor management
- Preventive maintenance strategies
- Building operations management
- Tenant relations and retention
- Yardi and MRI software
Timeline
PROPERTY MANAGER
NAI Michael Companies
01.2023 - Current
GENERAL MANAGER
Aston Carter
10.2022 - 01.2023
PROPERTY MANAGER
Cushman & Wakefield
10.2021 - 10.2022
CMMS/PROPERTY COORDINATOR
Corporate Office Properties Trust
05.2021 - 10.2021
ASSISTANT PROPERTY MANAGER
Simone Development
06.2020 - 05.2021
ASSOCIATE PROPERTY MANAGER
Corporate Office Properties Trust
04.2018 - 06.2020
PROPERTY MANAGER
The Goldstar Group
09.2016 - 04.2018
PROPERTY ADMINISTRATOR
Prologis, Inc.
07.2014 - 09.2016
CPM Designation -
Institute of Real Estate Management
Bachelor of Science - Human Resource Management
University of Maryland Global - Campus
Associate of Arts - Business Management
American Intercontinental University
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