Summary
Overview
Work History
Education
Skills
Timeline
Server

Jill Carter

Niagara Falls,NY

Summary

Detail oriented and through. Hard working, versatile and adaptable. Responsible, resourceful, reliable and tenacious. Good communication and computer skills.

Overview

21
21
years of professional experience

Work History

Bar Manager

Mister B’s
Niagara Falls, NY
07.2017 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Hire and train staff on bar practices, customer service standards and productivity strategies.
  • Checked accrued hours against listed hours for leave time.
  • Maintained payroll information by calculating, collecting and entering data.
  • Maintained computer and physical filing systems.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Handled $2000 - $3000 cash on daily basis, which built trustworthiness and loyalty with owners

Server

Delaware North
Buffalo, NY
06.2022 - Current
  • Work with POS system to place orders, manage bills and handle complimentary items.
  • Explain menu items and suggested appropriate options for food allergy concerns.
  • Bus and reset tables to keep dining room and work areas clean.
  • Use slow periods to restock supplies, ice and trays.
  • Check identification for minimum age for sale of alcoholic beverages.

Account Receivables Clerk

GHD
Niagara Falls, NY
09.2017 - 11.2019
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Input financial data and produced reports using BST10.

Office Manager

Bayside Towing And Recovery, Inc.
Gulf Breeze, FL
05.2003 - 10.2016
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Responded to employee questions and requests for information on weekly pay in timely and knowledgeable fashion.
  • Researched and resolved time discrepancies.
  • Checked accrued hours against listed hours for leave time.
  • Processed wage garnishments and child support.
  • Maintained payroll information by calculating, collecting and entering data.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Initiated direct deposits and prepared manual checks for 20 employees.
  • Responded to over 100 daily caller requests with information about assistance and timeframes.

Education

Master of Arts - Cosmetology

Pensacola State College
Pensacola, FL

Skills

  • Self - driven
  • Multi-tasking
  • Microsoft Excel/Word/PowerPoint
  • Quickbooks
  • Scheduling
  • Emotional Intelligence
  • Teamwork
  • Problem Solving
  • Excellent Time Management and Organizational skills

Timeline

Server

Delaware North
06.2022 - Current

Account Receivables Clerk

GHD
09.2017 - 11.2019

Bar Manager

Mister B’s
07.2017 - Current

Office Manager

Bayside Towing And Recovery, Inc.
05.2003 - 10.2016

Master of Arts - Cosmetology

Pensacola State College

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Jill Carter