MS Office
Jill Casey
IT / Admin Hybrid
Harvest,AL
Summary
Seasoned Technology Specialist with experience in database scripting, report / dashboard development, systems administration, customer service with strong background in finance and accounting and contracts and grants applications. Career spans 25+ years in IT working in higher education and private industry. Objective is to apply IT skills and provide quality customer support that ensures the successful outcome of projects. I am self-motivated, adaptable, and a life-long learner.
Overview
27
27
years of professional experience
Work History
Application Systems Administrator
The University Of Alabama In Huntsville
Huntsville, AL
05.2014 - 02.2022
- Orchestrated integration and communication of software upgrades.
- Attended meetings to deliver status reports to key stakeholders.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Analyzed website inspectors to detect application and server issues and worked on large enterprise and business-critical applications.
- Planned and implemented upgrades to system hardware and software.
- Performed software installations and upgrades to UNIX systems
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Administrator for Google Workspace Applications: Gmail, Sites, Groups, Web address mapping, Vault
- SSL certificate management
Information Systems Analyst
The University Of Alabama In Huntsville
Huntsville, AL
01.1997 - 05.2014
- Installed improvements and adjusted parameters to optimize functionality.
- Trained users and supported variety of problems with hardware and software.
- Developed and maintained SQL and PL/SQL code
- Troubleshot incidents reported by end-users to schedule system changes, identify and apply permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Offered input for complex documents to support client-ready final versions.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Sales Support
Dynamic Options Corporation
Huntsville, AL
06.1995 - 03.1997
- Designed customer tracking and telemarketing databases
- Produced copy layout and designed marketing brochures.
- Responsible for staff supervision of up to two employees and customer service follow-ups
Accounting Bookkeeper
MaxVision Corporation
Huntsville, AL
10.1994 - 12.1995
- Maintained and processed invoices, deposits, and money logs.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, business expense processing, inventory control, purchasing, general ledger bookkeeping.
- Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records, and financial statements.
Education
Bachelor of Science - Management Information Systems
Auburn University
Auburn, AL 05.2001 -
Skills
Web Based Application Installations
Unix Based Application Upgrades
Google Group Administrator
SSL Certificate Manager
Database Programming
Scripting Languages / Macros
Portal Application Management
ERP Application Management
Python
Software
Timeline
Application Systems Administrator
The University Of Alabama In Huntsville
05.2014 - 02.2022
Bachelor of Science - Management Information Systems
Auburn University
05.2001 -
Information Systems Analyst
The University Of Alabama In Huntsville
01.1997 - 05.2014
Sales Support
Dynamic Options Corporation
06.1995 - 03.1997
Accounting Bookkeeper
MaxVision Corporation
10.1994 - 12.1995