Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Jill Casey

IT / Admin Hybrid
Harvest,AL

Summary

Seasoned Technology Specialist with experience in database scripting, report / dashboard development, systems administration, customer service with strong background in finance and accounting and contracts and grants applications. Career spans 25+ years in IT working in higher education and private industry. Objective is to apply IT skills and provide quality customer support that ensures the successful outcome of projects. I am self-motivated, adaptable, and a life-long learner.

Overview

27
27
years of professional experience

Work History

Application Systems Administrator

The University Of Alabama In Huntsville
Huntsville, AL
05.2014 - 02.2022
  • Orchestrated integration and communication of software upgrades.
  • Attended meetings to deliver status reports to key stakeholders.
  • Conducted routine and emergency maintenance of assigned data center equipment.
  • Analyzed website inspectors to detect application and server issues and worked on large enterprise and business-critical applications.
  • Planned and implemented upgrades to system hardware and software.
  • Performed software installations and upgrades to UNIX systems
  • Tested software remotely and onsite for server sets to maintain operational readiness.
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
  • Administrator for Google Workspace Applications: Gmail, Sites, Groups, Web address mapping, Vault
  • SSL certificate management

Information Systems Analyst

The University Of Alabama In Huntsville
Huntsville, AL
01.1997 - 05.2014
  • Installed improvements and adjusted parameters to optimize functionality.
  • Trained users and supported variety of problems with hardware and software.
  • Developed and maintained SQL and PL/SQL code
  • Troubleshot incidents reported by end-users to schedule system changes, identify and apply permanent solutions.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Offered input for complex documents to support client-ready final versions.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.

Sales Support

Dynamic Options Corporation
Huntsville, AL
06.1995 - 03.1997
  • Designed customer tracking and telemarketing databases
  • Produced copy layout and designed marketing brochures.
  • Responsible for staff supervision of up to two employees and customer service follow-ups

Accounting Bookkeeper

MaxVision Corporation
Huntsville, AL
10.1994 - 12.1995
  • Maintained and processed invoices, deposits, and money logs.
  • Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, business expense processing, inventory control, purchasing, general ledger bookkeeping.
  • Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records, and financial statements.

Education

Bachelor of Science - Management Information Systems

Auburn University
Auburn, AL
05.2001 -

Skills

Web Based Application Installations

undefined

Software

MS Office

Timeline

Application Systems Administrator

The University Of Alabama In Huntsville
05.2014 - 02.2022

Bachelor of Science - Management Information Systems

Auburn University
05.2001 -

Information Systems Analyst

The University Of Alabama In Huntsville
01.1997 - 05.2014

Sales Support

Dynamic Options Corporation
06.1995 - 03.1997

Accounting Bookkeeper

MaxVision Corporation
10.1994 - 12.1995

Similar Profiles

CREATE PROFILE
Jill CaseyIT / Admin Hybrid