Self-motivated, caring, results-oriented teaching professional with over 30 years of experience providing outstanding customer service with strong communication and interpersonal skills
Experience in budgeting and finance, staff development, client assessment and analysis, conflict resolution, team leadership, marketing and relationship building
Extensive experience in developing, coordinating and implementing programs and lessons using creative and innovative approaches to program planning
Proven leader with history of positive results in tennis club growth, increased revenue and development of clients who received college scholarships and professional status
Overview
18
18
years of professional experience
Work History
Education Technician
Child Development Center South
WPAFB
01.2024 - Current
Supervised two assistant teachers while implementing ELM curriculum with 20 activities weekly for eight students
Successfully guided the infant room through NAEYC (National Association for the Education of Young Children) accreditation, maintaining status as of April 2025.
Promoted learning and support for all caregivers through NAEYC program enhancement
Communicated daily activities and developmental progress effectively through written and oral reports
Evaluated and tracked student development across cognitive, social-emotional, physical, and communication domains.
Participated in required training and continued education to enhance work methods and techniques.
Personal Care Aide
My Love of Care
Quincy
11.2022 - 12.2024
Delivered exceptional client care, enhancing quality of life through dedicated support
Assisted clients with physical therapy and mobility tasks to promote independence
Facilitated daily living activities, ensuring comfort and safety for clients
Monitored and documented services provided, reporting client condition changes to case workers
Tennis Teaching Professional
Chesterfield Athletic Club
Chesterfield
01.2008 - 07.2021
Led the design and implementation of numerous coaching and training sessions
Designed and developed various programs for age-appropriate lessons in private and groups settings comprised of toddlers, juniors and adults ranging up to 30+ members per class
Responsible for building training programs designed for individual needs to help guide, mentor and develop each client in areas relating to physical, emotional and nutritional needs
Successfully compiled, analyzed and evaluated performance of each client to create pathways to ensure continuous growth and development by maintaining close relationships with each client
Maintained profressional certification to ensure knowledge of instructional methods through continuous on-line training courses and participation in various training clinics
Proven ability to communicate training objectives and critique effectively
Tennis Teaching Professional
WPAFB Tennis Club
WPAFB
10.2018 - 03.2020
Worked closely with club manager to design, develop, market and implement new programs ultimately growing membership base while generating increased revenue
Responsible for building and directing training sessions for numerous high school tennis teams
Proven results in working with USTA Women's Team clinics leading to increased wins
Successfully compiled, analyzed and evaluated information to create pathways to ensure continuous positive development by maintaining close relationships with each client
Maintained professional certification and continuing education development
Education
Medical Coding Certificate - Health Information Management
University of Cincinnati
Cincinnati, OH
08-2025
Bachelor of Science - Psychology/Business Administration
Weber State University
Ogden, UT
06-1984
Associate of Arts - General Studie
Sinclair Community College
Dayton, OH
06-1982
Skills
Medical Coding & Documentation: Proficient in ICD-10, CPT, and HCPCS coding standards; experience with 3M Encoder and AHIMA VLab
Health Information Management: Knowledge in EHR, Excel, Access, and health data integrity, modeling, and exchange
Coding References: Experienced with CPT, HCPCS, ICD-10-CM/PCS manuals, and AHIMA's Clinical Coding resources
Technical Profiency: Skilled in Microsoft Office, Zoom, Canvas, Adobe Reader, and common web browers
Healthcare Foundations: Background in Anatomy, Medical Terminology, Pharmacology, and Ethics
Achievements
Graduated with honors from the University of Cincinnati with a 3.82 GPA
Led a financial turnaround of a distressed tennis facility, eliminating significant debt and positioning the club for long-term profitability
Managed a 12-person team including operations staff and tennis professionals, improving service delivery and operational efficiency
Increased court utilization by over 50% through membership growth initiatives and targeted retention strategies
Generated new revenue streams by developing and launching innovative programs, events, and a full- service pro shop
Produced substantial cost savings by conducting a comprehensive financial analysis and implementing strategic cost-reduction initiatives
Organized high-profile events and tournaments that attracted sponsors and boosted club visibility and membership
Negotiated vendor partnerships for a redesigned pro shop, increasing merchandise sales and enhancing member satisfaction
Timeline
Education Technician
Child Development Center South
01.2024 - Current
Personal Care Aide
My Love of Care
11.2022 - 12.2024
Tennis Teaching Professional
WPAFB Tennis Club
10.2018 - 03.2020
Tennis Teaching Professional
Chesterfield Athletic Club
01.2008 - 07.2021
Medical Coding Certificate - Health Information Management
University of Cincinnati
Bachelor of Science - Psychology/Business Administration
Nutrition Assistant/Teacher's Assistant at South Central Child Development Inc.Nutrition Assistant/Teacher's Assistant at South Central Child Development Inc.