Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Jill Cipriano

Leander,TX

Summary

Meticulous and systematic professional, skilled in organizing, planning and managing daily logistical needs. Bringing solid expertise in coordinating schedules, documents, reports and records, handling correspondence and managing time sensitive tasks. Experienced in microsoft office programs as well as social media marketing, oral and written communication, team leadership and relationship-building.

Overview

20
20
years of professional experience

Work History

Real Estate Sales Agent

All Streets Realty and Spyglass Realty
Austin, TX
05.2015 - Current
  • Utilized numerous office systems for logistical client support throughout the real estate process.
  • Maintained a high level of professionalism and client focused approach
  • Developed and implemented marketing strategies to increase sales of properties.
  • Communicated effectively with all stakeholders throughout the transaction process.
  • Cultivated relationships with bankers, appraisers and lenders establishing long-term relationships.
  • Maintained an up-to-date knowledge of local real estate markets and trends.
  • Applied various methods to build client base, including networking, email and social media.
  • Coordinated with appraisers, inspectors, and other professionals involved in the process of buying and selling a property.
  • Prioritized time management of daily work schedules and appointment scheduling.

Bank Teller/Customer Service Specialist

Bank of America
Charleston, SC
12.2011 - 03.2013
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Ordered supplies and materials, verifying sufficient on-hand inventory and securing sensitive and propriety items.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Followed strict compliance guidelines when completing financial transactions for customers.
  • Entered transactions into computer and issued customer receipts.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.

Restaurant Manager

Conch Republic Seafood Company
Key West, FL
07.2004 - 12.2010
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Conducted weekly inventory, handled purchasing and tracked stock levels to ensure adequate supply.
  • Established relationships with local distributors to secure competitive pricing on products purchased.
  • Resolved customer complaints or concerns in a timely manner while maintaining composure under pressure.
  • Collaborated closely with restaurant managers to coordinate special events.
  • Monitored staff performance to ensure quality control was maintained at all times.
  • Assisted with interviewing potential employees for positions, making hiring decisions when necessary.
  • Created monthly schedules for staff based on anticipated business volume.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.

Education

Certified Sales Agent - Real Estate

Champions School of Real Estate/Train Agent
Austin
05.2015

Some College (No Degree) - Business Management

University of Texas At Austin
Austin, TX

Some College (No Degree) - Business Management/Accounting

Texas A&M University - Corpus Christi
Corpus Christi, TX

Skills

  • Database Management
  • Market Research
  • Social Media Marketing
  • Administrative Support
  • Marketing and Advertising
  • Texas Licensed Real Estate Agent
  • Interior Staging
  • Customer Relationship Management
  • Microsoft Office Proficiency
  • Account Updating
  • Operations Management
  • Organization and Prioritization
  • Schedule Coordination
  • Staff Scheduling

References

Tara Carter - Senior Escrow Officer Branch Manager, N Title

  • (512) 580-3940 ext. 442
  • Tara.Carter@NTitle.com

Allison Ferguson - School Teacher

  • (305) 797-1278
  • AWagon7@aol.com

Grant Gold - Broker/Owner All Streets Realty

  • (512) 276-0770
  • Grant@AllStreetsRealty.com

Volunteer Experience

  • Elementary School Group Leader – Hill Country Bible Church
  • Middle School Group Leader – Northpoint Church
  • Wiley Middle School PTA Hospitality Chairperson
  • Charity Golf Tournament Organizer
  • Pro Bono Real Estate Services for Underprivileged Families

Timeline

Real Estate Sales Agent

All Streets Realty and Spyglass Realty
05.2015 - Current

Bank Teller/Customer Service Specialist

Bank of America
12.2011 - 03.2013

Restaurant Manager

Conch Republic Seafood Company
07.2004 - 12.2010

Certified Sales Agent - Real Estate

Champions School of Real Estate/Train Agent

Some College (No Degree) - Business Management

University of Texas At Austin

Some College (No Degree) - Business Management/Accounting

Texas A&M University - Corpus Christi

Similar Profiles

CREATE PROFILE
Jill Cipriano