Jill Cohen

As the Manager of National Sales Operations, my role is to operationalize systems and procedures for the field sales team to reduce distractions so they can focus on delivering effective sales calls to their customers. In this role, I plan and adjust with speed and accuracy, communicate regularly, bring solutions that simplify; and work as a team to be accountable. Responsibilities include:

•Training: Provide Customer Relationship Management training (OneLook, Veeva/InterAct, MIRF, Nexus) at Track 2 and Track 3 training.

•Samples Management: Coordinate field inventory, allocations and utilization. Partnered with Brand for new sample kit conversion rollout, Spring 2023.

•Budget: Manage spending for meals, programs and displays, track spending rates and roll out of new Budget Allocation tool.

•Territory Alignment: Work with alignment team and sales directors to identify and alter territory alignments. Consult on changes proactively and reactively.

•POA Planning: Work with Brand, Training and other matrix partners to plan and execute POA and Fast Start Meetings

•Field Communications: Compose and distribute field communications. Work with Matrix partners to distribute initiatives and direction. Analyze weekly sales metrics and provide update to the sales team on behalf of sales director.

•Clarity Tickets: Partner with field to resolve issues, reducing distractions so they can focus on being with their customers.

•Field Force Productivity: Lead team of TAS’ to provide on-going district support of Operations, CRM initiatives/roll-out and technology training. Receive feedback from the field to improve systems and processes.

•Supported #1 ranked Regional Director in the Immunology Business Unit (Winners Circle 2023)

• BNOW West Region designed and implemented a series of panel discussions to bring the field together with leaders at BMS. Panel discussions are held 2-3x/year.
• Panelists have included: Adam Lenkowsky, Catherine Owen, Chris Boerner, Cari Gallman, Katie Shanahan, Greg Meyers, Ann Powell, and many others.
• Work directly with leaders prepping them for their panel discussion, responsible for introductions, moderating, and/or doing Q&A

• Managed team in Michigan/Indiana while DBM was on STD.
• Facilitated regular team meetings to discuss progress updates, address challenges proactively, and promote open communication among all members.
• Monitored competitor activities closely to identify potential threats or opportunities for growth within the market landscape.

• Served as a trusted advisor to district management by providing insights and recommendations based on in-depth knowledge of the local market landscape.
• Worked with Zeposia Sales Training team to roll out new trainings, share best practices, and identify areas of improvement.
• Championed rollout of training initiatives from brand, including product training, competitive intelligence, and crafting verbiage.
• Served as class advisor to Track II training class of new hires, focused on remote selling successes and value selling sales model.
• Lead district and region in product workshop rollouts and ongoing clinical and therapeutic training.

• Successfully launched new oral treatment Zeposia for MS into new customer space, 100% remotely.
• Fast Start contest winner for largest breadth of prescribers in both 2020 and 2021.
• Top volume, growth and new patient enrollment leader on the sales team, ranked top 10% in the country in 2021. Ranked 5/126 in 2022.