Summary
Work History
Education
Skills
Timeline
Hi, I’m

Jill Dames

Saint Louis,MO
Jill Dames

Summary

Dynamic and results-driven professional with a proven track record at Jack in the Box, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in cash handling and food preparation, consistently promoting a positive dining experience while maintaining high sanitation standards.

Work History

Jack in the Box

Crew Member

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.

T & E Communications

Field Technician

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.

Education

Roosevelt
St Louis, MO

High School Diploma from Basic
2011

University Overview

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Flexible schedule
  • Interactive communication skills
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Learning agility
  • Crew leadership
  • Hospitality service expertise
  • Valid Driver's license
  • Complex Problem-solving
  • Visual communication
  • Creativity and innovation
  • Menu memorization
  • Telephone etiquette
  • Cooking
  • Positive company representation
  • Food running
  • Health code compliance
  • Beverage preparation
  • Assertiveness
  • Diversity awareness
  • Salesmanship
  • Influencing skills
  • Quality control checks
  • Order delivery practices
  • Production line work
  • Product promotion
  • Willingness to learn
  • Reliability and punctuality
  • Sanitation protocols

Timeline

Crew Member
Jack in the Box
Field Technician
T & E Communications
Roosevelt
High School Diploma from Basic
Jill Dames