Jill Damveld
Dorr,MI
Summary
Dynamic Regional Director of Clinical at Nexcare Wellbridge, adept at enhancing operational efficiency and compliance. Proven track record in staff training and development, fostering strong client relationships, and implementing budget control measures. Recognized for improving resident satisfaction through strategic initiatives and effective team leadership, driving quality care outcomes in challenging environments.
Professional with solid foundation in regional management and team leadership. Skilled in strategic planning, operational efficiency, and driving performance outcomes. Strong focus on fostering collaboration, adapting to change, and delivering measurable results. Known for effective communication, problem-solving abilities, and commitment to organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Regional Director of Clinical
Nexcare Wellbridge
10.2024 - Current
- Supported coordination of regional initiatives, ensuring alignment with organizational goals and objectives.
- Contributed to team meetings by sharing insights on best practices and potential improvements.
- Completed chart reviews to ensure compliance with federal and state regulations.
- Adapted quickly to changing priorities while maintaining focus on key deliverables and timelines.
- Provided administrative support for regional projects, organizing documentation and tracking progress effectively.
- Developed foundational knowledge of industry standards and compliance requirements relevant to regional operations.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall strategic vision.
Nursing Home Administrator
Medilodge of Grand Rapids
01.2022 - 09.2024
- Managed daily operations, ensuring compliance with regulatory standards and best practices.
- Coordinated staff schedules to optimize resident care and operational efficiency.
- Implemented policies that improved resident satisfaction and quality of life.
- Assisted in budget management, monitoring expenses to align with financial goals.
- Facilitated communication between residents, families, and healthcare providers for enhanced care delivery.
- Conducted regular safety inspections to maintain a secure living environment for residents.
- Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
- Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly.
- Conducted performance evaluations for nursing home employees, providing constructive feedback to support their professional growth.
- Championed staff recognition programs, celebrating achievements and milestones in order to boost morale and foster a positive work environment.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards.
- Fostered a culture of continuous improvement by regularly soliciting feedback from staff members on processes and procedures.
Senior Nursing Home Administrator/DON
Medilodge of Kalamazoo
08.2020 - 01.2022
- Oversaw daily operations ensuring compliance with regulatory standards and quality care protocols.
- Directed budgeting processes, optimizing resource allocation for enhanced facility performance.
- Implemented staff training programs improving resident care practices and team efficiency.
- Developed strategic initiatives increasing resident satisfaction through tailored service offerings.
- Coordinated interdisciplinary team meetings fostering collaboration among healthcare professionals.
- Evaluated operational workflows identifying areas for improvement to enhance service delivery.
- Managed vendor relationships ensuring timely supply of essential resources and services.
- Monitored performance metrics aligning facility goals with state regulations and industry standards.
- Coordinated staff schedules to maintain optimal staffing levels throughout the facility while minimizing overtime costs.
- Collaborated with local healthcare providers to establish partnerships that improved access to specialized care for residents.
- Kept accurate records of all administrative tasks, including resident assessments, incident reports, and billing documentation to maintain transparency with stakeholders.
- Handled crisis situations calmly and efficiently, liaising with emergency services when necessary to ensure the wellbeing of all involved parties.
- Spearheaded efforts in quality assurance initiatives that resulted in improved survey scores during state inspections.
- Improved financial stability by carefully managing expenses and identifying new revenue opportunities, ensuring long-term sustainability of facility.
- Developed strong relationships with residents'' families, fostering trust and open communication regarding their loved ones'' needs and preferences.
- Advocated for resident rights and quality of life improvements in local and national forums, raising profile of nursing home.
- Improved staff morale and teamwork through regular team-building activities and open communication channels.
- Streamlined communication between departments, leading to more cohesive care plans and improved patient outcomes.
- Developed and enforced strict compliance protocols to ensure adherence to healthcare regulations, significantly reducing risk of fines.
- Improved resident satisfaction by developing and implementing person-centered care plans.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Senior Nursing Home Administrator
Medilodge of Portage
03.2018 - 08.2020
- Oversaw daily operations to ensure compliance with state and federal regulations
- Implemented quality improvement initiatives to enhance resident care standards
- Managed financial planning and budgeting processes to optimize resource allocation
- Developed staff training programs to improve team performance and service delivery
- Coordinated interdisciplinary meetings to foster collaboration among healthcare professionals
- Monitored and analyzed operational metrics to identify areas for process enhancement
- Ensured adherence to safety protocols and best practices within facility environment
- Fostered culture of empathy and care, leading to marked improvement in patient and family feedback.
- Enhanced resident satisfaction by implementing comprehensive care plans tailored to individual health needs.
- Established partnerships with local educational institutions for nursing internships, providing valuable hands-on experience and fostering pipeline of qualified staff.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
- Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly.
- Conducted performance evaluations for nursing home employees, providing constructive feedback to support their professional growth.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards.
Nursing Home Administrator
Medilodge of Leelanau
01.2016 - 03.2018
- Supported strategic planning initiatives focused on improving service delivery and operational outcomes.
- Implemented comprehensive policies related to elder abuse prevention that increased awareness amongst staff members.
- Promoted a safe living environment by adhering to strict infection control protocols and routinely reviewing facility safety measures.
- Conducted regular training sessions on emergency response procedures, significantly improving preparedness and response times.
- Enhanced operational efficiency by optimizing staffing schedules according to patient care needs and peak times.
- Coordinated with healthcare professionals to ensure comprehensive and coordinated care for residents, enhancing overall health outcomes.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Managed daily operations, ensuring compliance with regulatory standards and best practices.
- Coordinated staff schedules to optimize resident care and operational efficiency.
- Implemented policies that improved resident satisfaction and quality of life.
- Assisted in budget management, monitoring expenses to align with financial goals.
Director of Nursing
Tendercare Birchwood
03.2003 - 01.2018
- Led nursing staff in implementing evidence-based practices to enhance patient care quality.
- Developed and executed strategic plans to improve operational efficiency across nursing departments.
- Oversaw regulatory compliance initiatives, ensuring adherence to state and federal healthcare standards.
- Mentored and trained nursing supervisors, fostering professional development within the leadership team.
- Analyzed patient care data to identify trends, driving targeted improvements in service delivery processes.
- Managed budget allocations for nursing services, optimizing resource utilization while maintaining high-quality care standards.
- Implemented quality assurance programs that increased patient satisfaction scores through enhanced service delivery protocols.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
- Engaged with local educational institutions to support the recruitment and retention of highly skilled nurses, contributing to a robust pipeline of qualified professionals entering the workforce.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
Some College (No Degree) - Nursing
University of Michigan, Flint
Flint, MIDiploma of Nursing - Nursing
Hurley Medical School of Nursing
Flint, MI12-1994
Skills
- Client relationships
- Staff training and development
- Staff management
- Meetings and presentations
- Relationship building
- Staff oversight
- Public speaking
- Operations management
- Team leadership
- Process improvements
- Budget control
- Employee motivation
- Staff training/development
- Performance improvements
- Operations oversight
- Customer service management
- Employee relations
- Management team building
- Teamwork and collaboration
Certification
Wound care certified
Timeline
Regional Director of Clinical
Nexcare Wellbridge
10.2024 - Current
Nursing Home Administrator
Medilodge of Grand Rapids
01.2022 - 09.2024
Senior Nursing Home Administrator/DON
Medilodge of Kalamazoo
08.2020 - 01.2022
Senior Nursing Home Administrator
Medilodge of Portage
03.2018 - 08.2020
Nursing Home Administrator
Medilodge of Leelanau
01.2016 - 03.2018
Director of Nursing
Tendercare Birchwood
03.2003 - 01.2018
Some College (No Degree) - Nursing
University of Michigan, Flint
Diploma of Nursing - Nursing
Hurley Medical School of Nursing
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