Proven Logistics Specialist with a track record of enhancing logistics operations and performance at On Line Auto Connection Inc. Excelled in shipment coordination and customs compliance, achieving 100% end-user satisfaction through meticulous documentation management and effective communication. Demonstrated expertise in import/export requirements and adept at fostering strong customer relationships. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Logistics Specialist
On Line Auto Connection Inc
07.2008 - Current
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Coordinated driver dispatch to accomplish daily delivery requirements.
Provided customers with status updates for tracked vehicles.
Used in-house tracking system to schedule shipments of vehicles to customer.
Oversaw every phase of supply chain, from delivery to invoicing, targeting 100% end-user satisfaction.
Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
Responsible for all U.S. Customs and Border manifests.
Responsible for all Canadian Border Service manifests.
Issued timely and accurate responses to both internal and external inquiries.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Monitored performance of logistics operations to identify areas for improvement.
Created reports to provide insights into logistics operations and performance.
Coordinated shipments and tracked progress to facilitate timely delivery.
Analyzed customer requirements and provided customized logistics solutions.
Prepared and presented reports to management on logistics performance.
Devised routing plans and schedules to facilitate safe and timely delivery of goods.
Implemented systems and procedures for accurate data collection and reporting.
Created driver dispatch report for payroll.
Executive Administrative Assistant
Delevan Industries
01.2002 - 07.2008
Organized and updated schedules for executives.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Seamlessly interacted with colleagues to plan and complete special projects.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Handled confidential and sensitive information with discretion and tact.
Education
Associate of Science - Tourism And Travel Marketing
Bryant And Stratton College
Buffalo, NY
05.1995
Skills
Shipment coordinating
Import/export requirements knowledge
Documentation Management
Customs Compliance
Documentation skills
Timeline
Logistics Specialist
On Line Auto Connection Inc
07.2008 - Current
Executive Administrative Assistant
Delevan Industries
01.2002 - 07.2008
Associate of Science - Tourism And Travel Marketing
Bryant And Stratton College
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