Jill Dickey

• Boosted e-commerce sales through the use of shoppable posts on select platforms that seamlessly integrated product links within engaging visuals.
• Improved e-commerce sales by optimizing the online shopping experience for customers through user-friendly website design and targeted promotions.
• Crafted persuasive product descriptions to boost e-commerce sales through improved customer understanding of features and benefits.
• Boosted e-commerce sales by developing and implementing effective online marketing strategies.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Achieved excellent Customer Service skills by providing wardrobe consulting for many professionals. At times, I was a personal shopper for many of my loyal clients from all occupations where I gained a wonderful sense of admiration for them and enjoyed my experience immensely.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Rotated merchandise and displays to feature new products and promotions.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
• Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
• Teamwork included working with up to ten employees and team members. Training in Point of Sales, high standard in customer service, dazzling window and store displays, proficient store tidiness, creating inspiring brainstorming sessions, and by listening to the needs of my team; our environment was friendly, fun, and fast paced. Problem Solving and Communication came naturally to accede results quickly. Focusing on my client’s needs while toggling between the repetitive tasks of maintaining a storefront trained me to be proficient and competent.