Jill Dudgeon
Arvada,Colorado
Summary
Dynamic MSW Case Manager with a proven track record at Rose Medical Center, adept in crisis management and relationship building. Enhanced client independence through tailored care plans and skill-building workshops. Recognized for optimizing service delivery and fostering community engagement, demonstrating strong assessment skills and self-motivation in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
MSW Case Manager
Rose Medical Center, Denver
09.2010 - 03.2025
- Enhanced client well-being by conducting comprehensive assessments and developing tailored care plans.
- Optimized service delivery by regularly evaluating program effectiveness using qualitative data analysis methods.
- Collaborated with healthcare providers to ensure optimal physical health outcomes for clients in need of medical attention.
- Championed mental health literacy within the community through public presentations on various topics related to social work practice.
- Empowered clients to achieve greater independence by facilitating skill-building workshops covering topics such as budgeting, job searching, and conflict resolution.
- Mitigated crisis situations through active listening, de-escalation techniques, and timely intervention where needed.
- Supported educational goals for young clients by liaising with schools and advocating for necessary accommodations or interventions.
- Increased community engagement by connecting clients to appropriate resources and social activities.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
MSW Mental Health
Polk County Social Services Center
08.2006 - 08.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
MSW Case Management
Lutheran Social Services of MN
05.2006 - 06.2010
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Reduced operational costs with innovative solutions, optimizing resource allocation, and minimizing waste.
- Developed strong relationships with key stakeholders, fostering a positive work environment and increasing collaboration.
- Managed cross-functional teams to successfully execute complex projects on time and within budget constraints.
- Mentored and coached team members to enhance their skills further, leading to increased levels of responsibility within the organization over time.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate of Science - LPN
Northwest Tech
East Grand Forks, MN05-2000
Bachelor of Science - Social Work
University of Nor
Grand Forks 08.2003 - 05.2005
Masters - Social Work
University of North Dakota
Grand Forks, ND 08.2005 - 05.2006
Skills
- Substance abuse awareness
- Assessment skills
- Behavioral health
- Child welfare expertise
- Crisis management plans
- Relationship building
- Self motivation
- Task prioritization
Certification
- Certified Lactation Consultant
- Certified Doula
Timeline
MSW Case Manager
Rose Medical Center, Denver
09.2010 - 03.2025
MSW Mental Health
Polk County Social Services Center
08.2006 - 08.2010
MSW Case Management
Lutheran Social Services of MN
05.2006 - 06.2010
Masters - Social Work
University of North Dakota
08.2005 - 05.2006
Bachelor of Science - Social Work
University of Nor
08.2003 - 05.2005
Associate of Science - LPN
Northwest Tech
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