Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Elder

Rock Island,IL

Summary

Dedicated CNA with a proven track record at Friendship Manor, enhancing patient satisfaction through compassionate care. I foster a positive healing environment while promoting independence and dignity. My adaptability, efficiency and teamwork ensure optimal patient outcomes and a safe, nurturing atmosphere.

Overview

8
8
years of professional experience

Work History

CNA

Friendship Manor
02.2020 - Current
  • Facilitated daily living activities for patients, fostering a sense of independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Increased patient satisfaction through dedicated and empathetic care.
  • Provided immediate attention to call lights, fulfilling patient needs efficiently.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Shift Leader

SUBWAY®Restaurants
07.2017 - 07.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Education

CNA Certificate -

Black Hawk College
Moline, IL
05.2019

Rock Island High School
Rock Island, IL
12.2018

Skills

  • Efficiency
  • Patient care
  • Compassion and empathy
  • Compassionate communication
  • Problem-solving
  • Team collaboration
  • Flexibility and adaptability

Timeline

CNA

Friendship Manor
02.2020 - Current

Shift Leader

SUBWAY®Restaurants
07.2017 - 07.2019

CNA Certificate -

Black Hawk College

Rock Island High School

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