JILL ELYA
Summary
HRTS Sr. Analyst/Learning Technology Sr. Analyst specializing in learning management systems and other technology tools that help deliver training. Exceptional ability to quickly master new content, applications, and/or tools. Highly motivated, creative self-starter with excellent analytical, organizational and problem-solving/troubleshooting abilities. Strong communication and questioning skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Learning Technology Sr. Analyst/HRTS Sr. Analyst
Cox Communications
Atlanta, GA
06.2022 - Current
- Collaborates with key roles within the (former) Learning & Workforce Capability (L&WC) Department, various People Solutions and IT Departments within Cox Communication as well as with Cox Enterprises on utilizing a variety of technology solutions to provide an optimal learning experience for our employees and/or improve the effectiveness of operations. Leads in identifying, promoting, and piloting new learning products or features with CEI HRTS, select L&WC team members, and/or target business stakeholders. Reports and analyzes key performance metrics for learning technology. Consults with the Learning Ops team and Curriculum Design team on functionality of the LMS and new programs that are brought into the LMS.
- Applies project management methodology in identifying and gathering requirements, managing and focusing scope, identifying and mitigating risks, and outlining costs, resources, and potential benefits and metrics when assessing learning technology applications and solutions. Facilitates, arranges, and participates in user experience design process to improve use and adoption of new features, functions or applications as well as to influence future roadmap of the application.
National Training Coordinator
Cox Communications, Inc.
01.2014 - Current
- Generates Weekly, Bi-Monthly, and Monthly Completion and Non-Completion Training Reports for Safety/Technology, Care, Sales and others as requested; Coordinates and handles logistics for training classes for Cox Business, Cox Media, Cox HomeLife, The LEAD Program, Employee Service Center, and others as needed; Administrator for Cox U in setting up Instructor-Led Courses and activities; Assembles and distributes training materials to trainers across the company; Involved in the SharePoint Taskforce Team and Process team in the new TM&D SharePoint site initiative; Supports the Executive Director of Learning Strategy as needed; Strong working relationship with the Learning Strategy Team and the Talent Management and Development team.
Project Coordinator-Employee Development & Recognition
AutoTrader.com
01.2013 - 01.2014
- Maintains and forecasts the Employee Development Budget for ATG Technology and ATC Technology; Develops the Employee Development Plans for each Department in Technology; Creates Monthly/Quarterly Reports for Sr
- Leadership in Technology on spending for Employee Development year-to-date; Compiles Monthly & Quarterly Recognition Reports for Sr
- Leadership in Technology; Handles the Awards piece for our Quarterly All-Hands Meetings; Works closely with the Communication and Events team on Quarterly Employee Engagements Events; Plans Engagement Events to drive Spark Usage and Nominations for our Quarterly Awards; Compiles the Weekly Status Reports for the Enterprise Delivery & Operations Team each week; Strong working relationship with the Sr
- Leadership Team in Technology.
Training Analyst
AutoTrader.com
01.2009 - 01.2013
- Generates the Weekly Training Team Project Tracker for the Director of Training and the Director of Customer Operations Support; Initiated Train Pro for Project Management for Training Team, Communications and Events; Develop and Manage the Customer Operations Calendar for the VP of Customer Operations and his direct reports; Manages the Ignition Page for Customer Operations; Compiles the Training Evaluation results and Training Assessment scores for Training Team; Maintains the Budget Forecast Spreadsheet for Director of Customer Operations Support and Business Manager; Analyzes the Limelight Report for the Customer Operation Leadership team and prepares a Weekly Stoplight Report for the VP and Directors in Customer Operations; Assist with the Events Manager with Annual and Monthly Events for all of Customer Operations; Established strong relationships with our Internal Customers; Collaborated with the Training Supervisor for all event related items for the STAR Program
Training Coordinator
AutoTrader.com
01.2006 - 01.2009
- Organized and scheduled all the Customer Operations Training Class; Collaborated with the Training Supervisor Maintained the Customer Operations Training Library; Managed the Room Reservations Requests for the computer training labs; Created a Budget Tracking Spreadsheet for items ordered and training classes/conferences/seminar; Implemented an Order Process for supply requests; Organized the Customer Operations Management Power Hours for the Human Resources Manager; Supported the Training Manager and Training Supervisors on various tasks.
Administrative Assistant
AutoTrader.com
01.2005 - 01.2006
- Assisted the Director of Dealer Services and Director of Dealer Operations; Scheduled meetings; Booked rooms; Ordered lunches; Ordered supplies; Arranged travel arrangements; Updated Org Charts for Customer Operations using Visio; Supported the managers of Dealer Support and Dealer Operations with various tasks.
Vehicle Acquisitions Coordinator
Enterprise Leasing Company of Georgia
01.2004 - 01.2005
- Factory order vehicles for lessees; primary contact for local and out-of-state dealerships; purchased customized fleets; set up dealer agreements/buys; coordinated and logged national vehicle delivery; primary insurance contact for group; maintained insurance database; license and title of fleet vehicles; license plate renewals for Georgia; handled accounts for Account Manager and Client Service Representative teams; local liaison for corporate New Vehicle Acquisitions Department; trained new hires in Vehicle Acquisitions Department; scheduled driver team deliveries.
Traffic Coordinator
Enterprise Leasing Company of Georgia
01.2002 - 01.2004
- Factory ordered vehicles for lessees; purchased customized fleet vehicles; coordinated vehicle delivery throughout country; primary insurance contact for group; local liaison for corporate New Vehicle Acquisitions Department; primary contact for out-of-state dealerships.
Administrative Assistant
Enterprise Leasing Company of Georgia
01.2001 - 01.2002
- Reception back-up, filing, collating, copying, mail room, set up driver information books, ordering of maintenance cards, other duties as assigned.
Management Trainee
Enterprise Rent-A-Car
01.2000 - 01.2001
- Processed vehicle rentals; worked “run” report (accounting report); delivered vehicles; pick-up and drop-off of customers at various locations (home, work, body shop); ran satellite office at dealership; customer service.
Education
Bachelor of Science - Business Administration
Auburn University
03.2000
Georgia Southern University
Skills
- Learning Management Systems (SumTotal, Taleo, Workday)
- Microsoft Suite (Access, Excel, Word, PPT, Outlook, Visio, Project, Teams)
- Teamwork and Collaboration
- Problem-Solving Abilities
- Effective Communication
- Organizational Skills
- Documentation and Reporting
- Process Improvements
- Analytical Thinking
- Virtual Classroom Management
- Process Improvement
- Project Managment
- Technology Deployments
Certification
- Lean Six Sigma Green Belt - December 2019
Affiliations
- Member of the National Service Sorority, Omega Phi Alpha and National Service Fraternity, Alpha Phi Omega at Auburn University.
- Leader of Guest Services at North Point Community Church
- Lifetime member of the Girl Scouts and Troop Leader
Timeline
Learning Technology Sr. Analyst/HRTS Sr. Analyst
Cox Communications
06.2022 - Current
National Training Coordinator
Cox Communications, Inc.
01.2014 - Current
Project Coordinator-Employee Development & Recognition
AutoTrader.com
01.2013 - 01.2014
Training Analyst
AutoTrader.com
01.2009 - 01.2013
Training Coordinator
AutoTrader.com
01.2006 - 01.2009
Administrative Assistant
AutoTrader.com
01.2005 - 01.2006
Vehicle Acquisitions Coordinator
Enterprise Leasing Company of Georgia
01.2004 - 01.2005
Traffic Coordinator
Enterprise Leasing Company of Georgia
01.2002 - 01.2004
Administrative Assistant
Enterprise Leasing Company of Georgia
01.2001 - 01.2002
Management Trainee
Enterprise Rent-A-Car
01.2000 - 01.2001
Bachelor of Science - Business Administration
Auburn University
Georgia Southern University
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