Dynamic and detail-oriented professional with a proven track record at DigiKey, excelling in product content management and customer relations. Skilled in data entry and communication, I foster teamwork and prioritize tasks to enhance efficiency. Committed to maintaining ISO standards while ensuring accurate product documentation and supporting colleagues in achieving shared goals.
Data Entry: Part number creation and record maintenance utilizing Product Information Management (PIM) system and WinDecs Prod system. Including but not limited to Product Manager Approval New Product Adds, Substitute Part Adds, 3rd Party Adds, Supplier Adds, Custom Parts, Noncats, Consignment Programs.
Product Change Notice review/completion-updating part numbers, stocking status changes.
Documentation review to ensure all processes are followed correctly.
Lifting or adding flags as needed-
Communication across departments to ensure records are set up correctly according to workflow guidelines.
Navigating DigiKey computer systems while maintaining ISO standards of written and verbal communication.
Assisting other reps with workload as necessary.
Communication with current and new DigiKey customers through phone conversations and emails, fulfilling orders and/or directing phone calls to appropriately according to their needs.
Maintaining customer records.
Navigating DigiKey computer systems while maintaining ISO standards of verbal and written communication.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking advertising information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Ensured timely completion of projects by effectively prioritizing tasks including advertising sales, writing weekly ads, scheduling daily radio ads and programming.
Assisted in the training of new hires, helping them quickly acclimate to their roles and responsibilities.