To obtain a position that will allow me to utilize my skills, educational background, and has potential for growth.
Overview
15
15
years of professional experience
Work History
Hair Stylist
J Couture Studio
2020.06 - Current
Certified in color and hair extensions
Consult with clients on hair needs and styling/color/extension options, recommend hair care services/products, delivered full range of hair services, salon marketing and retail merchandising
Adhere to salon standards for cleanliness and guest service while seeking ways to improve customer experience and bottom line.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Processed payments, entering sales in register for prompt customer service.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Recorded notes for future reference about customer preferences and services delivered.
Monitored current trends to understand fashions and better serve customer needs.
Organized sales area and work station to showcase products and boost sales.
Updated customer service standards to increase number of return customers
Increased sales by analyzing customer hair care needs and recommending courses of action to boost sales
Worked on 4-6 customers daily while maintaining distinguished cleanliness and organization of work areas
Full Time Homemaker/ Stay at Home Mom
Homemaker
2016.01 - 2020.06
Created weekly schedules outlining activities for the children living in the residence.
Managed disciplinary situations using positive reinforcement methods such as verbal praise or rewards systems.
Assisted in maintaining a safe, clean and orderly home environment for the children.
Engaged in conflict resolution techniques when disputes arose between children.
Server
Patty's Off Center Cafe
2015.03 - 2016.03
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Handled money transactions accurately while following company procedures for handling cash payments.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Sales Director/Traveling Sales & Trainer
Brookdale Senior Living Inc.
2015.01 - 2016.01
Maintained census at 100% for 90+ days and stretched to other communities to help train new Sales directors and fill their communities
Routinely met and exceeded sales by conducting professional outreach, performing tours, hosting events, and managing sales database
Monitored pricing of apartments and maintained on-going knowledge of current market and competitor rates, specials services and specials
Developed monthly/quarterly sales and marketing plans
Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
Exceeded sales goals through effective time management and resource allocations.
Community Relations Director
Regency Pacific
2014.06 - 2015.01
Maintained census at 100% for 90+ days
Routinely met and exceeded sales by conducting professional outreach, performing tours, hosting events, and managing sales CRM database
Monitored pricing of apartments and maintained on-going knowledge of current market and competitor rates, specials services and specials
Developed monthly/quarterly sales and marketing plans
Accomplished generating leads and translating them into sales.
Developed and executed a creative and aggressive marketing strategy.
Plan and host events to showcase the Community to prospective residents.
Frequently and consistently communicate with individuals other than the prospect(s) who are involved in the decision process such as adult children, financial advisors, care givers, etc.
Managed and prioritized own work schedule – daily meetings, weekly, and monthly goals.
Work with prospects and family to provide tours and next steps.
Attend daily meeting with department heads and Administrator to assess appropriate follow-up.
Discussed current census, admissions and discharges and residents' Medicaid applications.
Marketing Director
Radiant Senior Living / Farmington Square
2014.01 - 2014.04
Grew occupancy from 87% to 97% within 3 Months as the 2nd CRD inside sales
Routinely met and exceeded sales by conducting professional outreach, performing tours, hosting events, and managing sales database
Monitored pricing of apartments and maintained on-going knowledge of current market and competitor rates, specials services and specials
Developed monthly/quarterly sales and marketing plans
Sales Manager
Frontier Management -Cedar Village
2013.05 - 2014.01
Escalated customers to the nance and escrow process
Grew occupancy from 94% to 100% in 90 days
Maintained a census of 95 % and above for the 7 months I was there
Routinely met and exceeded sales by conducting professional outreach, performing tours, hosting events, and managing sales database
Monitored pricing of apartments and maintained on-going knowledge of current market and competitor rates, specials services and specials
Developed monthly/quarterly sales and marketing plans
Front Desk Receptionist/Sales
Meadow Creek Village
2012.09 - 2013.05
Maintained a census of 96% and above
Answered phones, filing, data collection and analysis
Documented and tracked sales activity in software program and met quotas for resident move-in
Met with prospective residents and followed through on all leads
Generated leads through professional outreach and hosting events
Conducted community tours with prospects
Leasing Agent
Salem Apartments
2011.03 - 2012.04
Inspected vacant units and ensured they were ready for showings.
Greeted prospective tenants, answered questions, and provided tours of property.
Advertised available properties through various outlets such as newspapers and online listings sites.
Negotiated rental agreements with potential tenants.
Processed applications by conducting background checks and verifying references.
Collected security deposits from new tenants.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Leasing Agent
Guardian Management
2008.06 - 2008.12
Inspected vacant units and ensured they were ready for showings.
Greeted prospective tenants, answered questions, and provided tours of the property.
Advertised available properties through various outlets such as newspapers and online listings sites.
Negotiated rental agreements with potential tenants.
Processed applications by conducting background checks and verifying references.
Collected security deposits from new tenants.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
Hair Design - Hair Design
Johnny Matthews Hairdresser Training School
Salem, Oregon
02.2020
GED -
Mcnary High School
Keizer, OR
2000
Skills
Type 40 WPM
Problem-Solving
Critical Thinking
Flexibility
Communication
Teamwork
Organizational and Time Management
Creativity
Emotional Intelligence
Attention to Detail
Responsibility
Microsoft Software Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hair Stylist
J Couture Studio
2020.06 - Current
Full Time Homemaker/ Stay at Home Mom
Homemaker
2016.01 - 2020.06
Server
Patty's Off Center Cafe
2015.03 - 2016.03
Sales Director/Traveling Sales & Trainer
Brookdale Senior Living Inc.
2015.01 - 2016.01
Community Relations Director
Regency Pacific
2014.06 - 2015.01
Marketing Director
Radiant Senior Living / Farmington Square
2014.01 - 2014.04
Sales Manager
Frontier Management -Cedar Village
2013.05 - 2014.01
Front Desk Receptionist/Sales
Meadow Creek Village
2012.09 - 2013.05
Leasing Agent
Salem Apartments
2011.03 - 2012.04
Leasing Agent
Guardian Management
2008.06 - 2008.12
Hair Design - Hair Design
Johnny Matthews Hairdresser Training School
GED -
Mcnary High School
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