Jill Feijo

• Ensured freshness and quality of bakery goods by performing regular quality checks.
• Monitored the baking process to ensure that products were cooked evenly.
• Inspected products for quality assurance before display.
• Monitored color of baking items to raise or lower temperature or remove from oven.
• Finished baked goods with glazes, icings and other toppings.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Maintained safe and sanitary area by checking food products' temperature and freshness.
• Packaged and labeled baked goods with accurate descriptions and ingredients.
• Demonstrated strong communication skills when interacting with customers and coworkers.
• Maintained safe food handling practices to prevent germ spread.
• Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
• Greeted customers in a friendly and professional manner.
• Adhered to health and safety standards while preparing food.
• Talked pleasantly with customers while taking orders and promoted positive image for business.
• Restocked napkins, condiments and utensils at self-service areas during slow periods.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Sliced meats and cheeses and weighed deli items for customers.
• Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
• Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.

• Checked shelves in department to determine replenishment needs.
• Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
• Assisted customers upon request in finding products or checked in warehouse for unstocked items.
• Demonstrated expertise in knowing product locations, resulting in maximum satisfaction for searching customers.
• Removed product from boxes and placed on shelves according to merchandising guidelines.

I was hired at Raisin Cane to help do store deliveries and assist anyone that needs help throughout my shift after my work is finished. Some of my duties include:

• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Answered customer questions and provided store information.

• Maintained and completed required documentation and reports to comply with clinical programming.
• Liaised with colleagues and staff to understand client case history, identify specific treatment needs and coordinate implementation of treatment related activities.
• Attended insightful in-service training, workshops, seminars and other learning experiences to develop and maintain professional and clinical skills.
• Collected, recorded and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols.
• Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information.
• Implemented behavior intervention plans to motivate and help clients reach highest potential.
• Maintained safe, organized and therapeutic environment to enhance patient comfort.
• Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders.
• Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
• Organized social activities to help patients apply new skills in public settings.
• Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
• Maintained strict confidentiality concerning client's mental and medical diagnosis and other confidential personal matters.
• Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
• Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.

• Collected, recorded and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols.
• Implemented behavior intervention plans to motivate and help clients reach highest potential.
• Maintained safe, organized and therapeutic environment to enhance patient comfort.
• Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
• Organized social activities to help patients apply new skills in public settings.
• Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
• Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
• Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
• Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information.
• Attended insightful in-service training, workshops, seminars and other learning experiences to develop and maintain professional and clinical skills.
• Liaised with colleagues and staff to understand client case history, identify specific treatment needs and coordinate implementation of treatment related activities.
• Maintained and completed required documentation and reports to comply with clinical programming.

• Supported students with personalized accommodations, extra assistance and educational assessments.
• Collaborated with teacher to develop personalized and successful learning strategies.
• Communicated affirmatively and promoted positive attitudes with every student.
• Escorted students to restroom cafeteria, outside to playground and on field trips.
• Advised instructor on student behavior or issues requiring immediate attention.
• Instructed small groups of students in alphabet, shapes and color recognition.
• Provided special attention to individuals needing extra academic or behavioral guidance during classes.
• Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
• Instructed students with varying abilities and needs in alignment with IEP objectives while delivering personalized and small group lessons.
• Created safe and nurturing environment focused on students to deliver quality learning experiences.
• Implemented methods to address behavior obstacles.
• Communicated effectively and delivered positive reinforcement to students, which enabled building of trust and rapport.
• Fostered positive and trusting relationships with students to increase engagement.

• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Managed office inventory and placed new supply orders.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Used judgment and initiative in handling confidential matters and requests.
• Managed, scheduled and coordinated office functions and activities for employees.
• Administered payroll and maintained proper documentation of employee personnel.
• Interpreted and communicated work procedures and company policies to staff.
• Coded and entered daily invoices with in-house accounting software.
• Implemented and maintained company protocols to facilitate smooth daily activities.
• Managed office budget to handle inventory, postage and vendor services.
• Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
• Managed store cash intake with high accuracy and prepared daily bank deposits.
• Replenished office supplies, placing new orders for restocking to maintain inventory.
• Processed financial documents, contracts, expense reports and invoices.
• Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
• Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
• Created memos, letters and other documents, fostering internal and external communication.
• Supervised business office staff and administrators, driving office operations.
• Directed and oversaw office personnel activities.
• Conducted staff performance evaluations to monitor progress and individual skills.
• Hired talented, trainable team members and drove new business strategies to grow revenues.