Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Real Estate Agent
Chinowth & Cohen Realtors
05.2021 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Conducted weekly open houses and provided feedback to sellers on potential buyers.
Negotiated contracts with buyers and sellers to maximize customer savings.
Prepared and presented contracts and other legal documents to clients.
Reviewed and executed confidential documents, contracts and disclosures.
Office Administration Manager
JNL Construction, Inc.
05.2018 - 01.2022
Maintained open communication with customers to foster positive relations and provide updates on issues.
Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
Interacted with customers by phone, email, or in-person to provide information.
Maintained electronic and paper filing systems for easy retrieval of information.
Managed and properly accounted for petty cash issued to facilitate general office activities.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Reconciled account files and produced monthly reports.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Construction Administrative Assistant
Hat Creek Construction, Inc.lj
06.2011 - 10.2016
Processed and filed construction punch lists, contractor progress reports and architectural monthly reports.
Coordinated daily mail and expedited overnight services, courier services and inter-office communications for construction site personnel.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Office Manager
Miller's Custom Work, Inc.
01.2007 - 06.2011
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Coordinated special projects and managed schedules.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Education
Master of Arts - Physical Education
California State University - Chico
Chico, CA
05.2001
Bachelor of Science - Exercise Physiology
California State University - Chico
Chico, CA
05.1999
Skills
Meeting Arrangements
Work Well Independently
Administrative Support
Office Meetings
Client Satisfaction
Inbound Phone Call Handling
Booking Travel
Effective Written and Verbal Communication
Creative Solutions
Issue Response and Resolution
Timeline
Real Estate Agent
Chinowth & Cohen Realtors
05.2021 - Current
Office Administration Manager
JNL Construction, Inc.
05.2018 - 01.2022
Construction Administrative Assistant
Hat Creek Construction, Inc.lj
06.2011 - 10.2016
Office Manager
Miller's Custom Work, Inc.
01.2007 - 06.2011
Master of Arts - Physical Education
California State University - Chico
Bachelor of Science - Exercise Physiology
California State University - Chico
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