Jill Franciscus

• Owns the client relationship through the preconstruction process by managing all meetings with design team, clients, and construction team.
• Communicates effectively with clients throughout the design process, ensuring alignment of expectations and deliverables.
• Assesses and documents clients’ needs and pain points to ensure design priorities are on target.
• Draws and develops cutting-edge designs that capture the clients' taste and budget.
• Presents designs to the client and solicits feedback, often drafting and working through revisions on the spot.
• Collects all necessary measurements in a remodel and draws existing structure / footprint of space to be designed.
• Manages multiple projects at one time and balances workload in a fast-paced environment.
• Monitors design hours on all projects to ensure actual time spent on design work is reasonable and within the estimated hours for those projects.
• Works collaboratively with clients, and clients' third-party firms, including other A&D firms and interior designers.
• Maintains accurate documentation of all meetings and project files in the company database.
• Provides support to the production team as needed in answering questions and consulting with the client.
• Acts in a manner of integrity that shows support for the company, its values, and the employees, while maintaining constant focus on meeting and exceeding customer requirements and expectations.

• Effectively communicated DR Horton’s value proposition, product vision and capabilities to potential customers.
• Staged model homes with interior furnishes, furniture and accessories.
• Uncovered and understood customer goals and challenges and provided optimal solutions.
• Overcame objections and closed the sale.
• Maintained accurate documentation of transaction from sale through loan, options, and construction.
• Continually sourced new sales opportunities.
• Created and provided to management a marketing plan for establishing new customer relationships.
• Networked and performed outreach to realtors.
• Developed and maintained good rapport with prospective customers, realtors, and team members.
  
  

• Responsible for organic revenue growth and new business development within the current customer base of a local territory.
• Established and fostered long-term relationships with customers during and after the sales process.
• Managed and sold a diverse range of medical equipment to large and small hospitals across two states.
• Took the initiative to set and achieve challenging work goals; maintained high work standards. Worked to achieve high levels of personal and territory performance in order to meet or exceed goals.
• Ensured sales and operational alignment to grow revenue and maintain core business with customers.
• Demonstrated personal ownership and follow through to get desired results; responded quickly and effectively to changing circumstances and adapted behaviors appropriately.

• Increased Interiors sales by 26% YTD.
• Consistent record of increasing sales and overall profitability in 120 accounts within territory.
• Supplies management with oral and written reports on customer needs, competitive activities, and potential for new products and services.
• Expert in areas of product specifications, service programs, competitive activities and product lines through daily communication and consulting with Marketing and Sales Management.
• Expert at effective professional sales presentations to multiple decision-makers throughout hospitals.
• Expertise at developing and maintaining client relationships through professional algorithms.

• Determined best lighting design and techniques according to location and situation.
• Planned, organized, and established objectives and goals for leads and proposals.
• Met with vendor reps to discuss new products on the market.
• Provided effective sales and design presentations to builders, architects, designers and clients.
• Actively met sales and profitability goals.
• Identified and captured new business opportunities and developed new relationships with prospective clients.
• Supported existing clients, develop prospects and maintain sales and support plans for assigned accounts.
• Provided follow-up to clients to ensure satisfaction with the company’s products and services provided.

Lead project design and sales, implementing all phases of construction for multi-million dollar homes from conceptual design to completion.

• Point person for the design and sales of creating dynamic exteriors, interior floor plans, elevations and renderings for clients' demanding expectations.
• Primary point of contact managing all meetings with design team, clients, suppliers and construction team.
• Ensured all materials and selections are within budget and exceeded clients' vision by utilizing a meticulous selection process and working with reputable suppliers.
• Resourceful in project planning and management for both home remodels and new builds.
• Specialized in determining project cost and time estimates.

Strategized, planned and actively promoted the company and products to gain business awareness and growth.

• Worked with various types of media to promote growth including website development, print and social media management.
• Demonstrated proficiency in building construction, materials and techniques.
• Created construction documents and specifications.
• Forged solid relationships with homeowners, realtors, suppliers and contractors.
• Collaborated with architects and clients on floor plans, room size, roof pitch, alterations and general flow issues of a home.
• Worked closely with homeowners from conceptual phase through completion, answering any questions or concerns they may have had.
• Successfully assisted in supervision and communications with subcontractors to assure product knowledge and quality control during construction.