Summary
Overview
Work History
Education
Skills
Timeline
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Jill Franciscus

Des Moines,IA

Summary

Organized, creative and goal-oriented, with more than 25 years of experience in residential and commercial design. Versed in delivering all design concepts and presentations with clarity, enthusiasm, and professionalism. Team-oriented with recognized leadership, initiative and customer focus. Excellent communicator who warmly and professionally interacts with people in all communication formats (face-to-face, on the phone, virtually, and through digital means.)

Overview

13
13
years of professional experience

Work History

Senior Designer/Client Services Representative

Ahmann Design
01.2022 - Current
  • Owns the client relationship through the preconstruction process by managing all meetings with design team, clients, and construction team
  • Communicates effectively with clients throughout the design process, ensuring alignment of expectations and deliverables
  • Assesses and documents clients' needs and pain points to ensure design priorities are on target
  • Draws and develops cutting-edge designs that capture the clients' taste and budget
  • Presents designs to the client and solicits feedback, often drafting and working through revisions on the spot
  • Collects all necessary measurements in a remodel and draws existing structure / footprint of space to be designed
  • Manages multiple projects at one time and balances workload in a fast-paced environment
  • Monitors design hours on all projects to ensure actual time spent on design work is reasonable and within the estimated hours for those projects
  • Works collaboratively with clients, and clients' third-party firms, including other A&D firms and interior designers
  • Maintains accurate documentation of all meetings and project files in the company database
  • Provides support to the production team as needed in answering questions and consulting with the client
  • Acts in a manner of integrity that shows support for the company, its values, and the employees, while maintaining constant focus on meeting and exceeding customer requirements and expectations

Sales Representative

D.R. Horton Homes
05.2021 - 12.2022
  • Effectively communicated DR Horton's value proposition, product vision and capabilities to potential customers
  • Staged model homes with interior furnishes, furniture and accessories
  • Uncovered and understood customer goals and challenges and provided optimal solutions
  • Overcame objections and closed the sale
  • Maintained accurate documentation of transaction from sale through loan, options, and construction
  • Continually sourced new sales opportunities
  • Created and provided to management a marketing plan for establishing new customer relationships
  • Networked and performed outreach to realtors
  • Developed and maintained good rapport with prospective customers, realtors, and team members

Territory Executive

Agiliti Inc.
06.2020 - 04.2021
  • Responsible for organic revenue growth and new business development within the current customer base of a local territory
  • Established and fostered long-term relationships with customers during and after the sales process
  • Managed and sold a diverse range of medical equipment to large and small hospitals across two states
  • Took the initiative to set and achieve challenging work goals; maintained high work standards
  • Worked to achieve high levels of personal and territory performance in order to meet or exceed goals
  • Ensured sales and operational alignment to grow revenue and maintain core business with customers
  • Demonstrated personal ownership and follow through to get desired results; responded quickly and effectively to changing circumstances and adapted behaviors appropriately

Territory Manager - Textiles & EVS

Medline Industries Inc.
07.2019 - 04.2020
  • Increased Interiors sales by 26% YTD
  • Consistent record of increasing sales and overall profitability in 120 accounts within territory
  • Supplies management with oral and written reports on customer needs, competitive activities, and potential for new products and services
  • Expert in areas of product specifications, service programs, competitive activities and product lines through daily communication and consulting with Marketing and Sales Management
  • Expert at effective professional sales presentations to multiple decision-makers throughout hospitals
  • Expertise at developing and maintaining client relationships through professional algorithms

Lighting Designer & Specialist

Spectrum Lighting And Interiors
11.2018 - 07.2019
  • Determined best lighting design and techniques according to location and situation
  • Planned, organized, and established objectives and goals for leads and proposals
  • Met with vendor reps to discuss new products on the market
  • Provided effective sales and design presentations to builders, architects, designers and clients
  • Actively met sales and profitability goals
  • Identified and captured new business opportunities and developed new relationships with prospective clients
  • Supported existing clients, develop prospects and maintain sales and support plans for assigned accounts
  • Provided follow-up to clients to ensure satisfaction with the company's products and services provided

Lead Designer and Sales Executive

Mainbuilt
07.2016 - 04.2018
  • Lead project design and sales, implementing all phases of construction for multi-million dollar homes from conceptual design to completion
  • Point person for the design and sales of creating dynamic exteriors, interior floor plans, elevations and renderings for clients' demanding expectations
  • Primary point of contact managing all meetings with design team, clients, suppliers and construction team
  • Ensured all materials and selections are within budget and exceeded clients' vision by utilizing a meticulous selection process and working with reputable suppliers
  • Resourceful in project planning and management for both home remodels and new builds
  • Specialized in determining project cost and time estimates

Lead Design Executive

Bryan Clark Homes
03.2012 - 07.2016
  • Strategized, planned and actively promoted the company and products to gain business awareness and growth
  • Worked with various types of media to promote growth including website development, print and social media management
  • Demonstrated proficiency in building construction, materials and techniques
  • Created construction documents and specifications
  • Forged solid relationships with homeowners, realtors, suppliers and contractors
  • Collaborated with architects and clients on floor plans, room size, roof pitch, alterations and general flow issues of a home
  • Worked closely with homeowners from conceptual phase through completion, answering any questions or concerns they may have had
  • Successfully assisted in supervision and communications with subcontractors to assure product knowledge and quality control during construction

Education

Bachelor of Arts - Interior Design

Drake University
Des Moines, IA
01.1998

Skills

  • Interior design
  • Construction administration & supervision
  • Bid analysis
  • Architecture
  • Construction methodology
  • CSR and client relations
  • New construction and remodels
  • Creative 'out of the box' thinking
  • Hand Drafting, AutoCAD, Adobe Suite, CRM, MS Office XP

Timeline

Senior Designer/Client Services Representative

Ahmann Design
01.2022 - Current

Sales Representative

D.R. Horton Homes
05.2021 - 12.2022

Territory Executive

Agiliti Inc.
06.2020 - 04.2021

Territory Manager - Textiles & EVS

Medline Industries Inc.
07.2019 - 04.2020

Lighting Designer & Specialist

Spectrum Lighting And Interiors
11.2018 - 07.2019

Lead Designer and Sales Executive

Mainbuilt
07.2016 - 04.2018

Lead Design Executive

Bryan Clark Homes
03.2012 - 07.2016

Bachelor of Arts - Interior Design

Drake University

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Jill Franciscus