Jill Friesner
Summary
Dynamic Operations Clerk with a proven track record at DHL Supply Chain, excelling in warehouse operations and maintaining meticulous records. Recognized for delivering exceptional customer service and training associates effectively. Proficient in Microsoft Office and operational excellence, ensuring accuracy and efficiency in all processes. Committed to enhancing team performance and operational success.
Operations professional prepared to excel in operational and clerical environments. Proven success in optimizing workflows and supporting administrative functions. Promotes teamwork and consistently adapts to evolving demands. Known for accuracy in data management and proactive problem-solving.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
35
35
years of professional experience
Work History
Operations Clerk
DHL Supply Chain
07.2021 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Processed returns.
- Greeted drivers and provided friendly knowledgeable assistance.
- Conducted CTPAT inspections.
- Worked in pick and pack.
- Maintained organized records of all transactions, ensuring easy access to information when needed for audits or reporting purposes.
- Demonstrated strong attention to detail while reviewing contracts, invoices, and other documents for accuracy and before processing or filing them away.
- Trained associates.
- Processed incoming and outgoing mail and packages according to established procedures.
- Helped on special projects.
Administrative Assistant
OPERS
02.1990 - 01.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Test team.
Education
No Degree - Business
Columbus Business University
Columbus, OHSkills
- Warehouse operations
- Microsoft office
- Operational excellence
- WM
- Excel
- Filing systems
- Maintaining records
- Scan documents
- Processed returns
Timeline
Operations Clerk
DHL Supply Chain
07.2021 - Current
Administrative Assistant
OPERS
02.1990 - 01.2018
No Degree - Business
Columbus Business University
Similar Profiles
Brani PetkoBrani Petko
First Line Manager / Team Leader at DHL Supply Chain / Geodis Contract LogisticsFirst Line Manager / Team Leader at DHL Supply Chain / Geodis Contract Logistics
Lakshmi MeesalaLakshmi Meesala
Line Leader at DHL Supply Chain lindtLine Leader at DHL Supply Chain lindt
Tudor RusuTudor Rusu
Stock Controller at DHL Supply ChainStock Controller at DHL Supply Chain
Neil BirkittNeil Birkitt
Lead Network Planner at DHL Supply ChainLead Network Planner at DHL Supply Chain
BEN SHARARABEN SHARARA
Operations Clerk at City of Ottawa – Public Works & Environmental Services DepartmentOperations Clerk at City of Ottawa – Public Works & Environmental Services Department