Jill Gans
Boca Raton,Florida
Overview
25
25
years of professional experience
Work History
Patient Access Representative
Baptist Health
11.2023 - Current
- Performs day-to-day tasks in an orthopedic medical office, answering phones, checking in and out patients, entering charges, verifying insurance and communicating with patients, physicians and visitors
- - Manage patient flow and schedule appointments for2-7 doctors
- Average20-45 patients on a daily basis
- - Timely processing, registering new patients with consent, HIPPA and health history forms and checking in already registered patients
- - Updating database ensuring patient information, including insurance, is accurate and current
- - Maintains knowledge of insurance requirements Processing copayments, obtaining referrals and proper authorizations
- - Director of First Impressions, ensuring patients receive timely and appropriate medical care as soon as they enter the office
Senior Event Coordinator
Brilliant Meetings and Events
01.2022 - 06.2023
- Responsible for planning, managing, and executing multiple business meetings from initial contact through post-event communications, collaborating with account management team to align program objectives with needs and goals
- - Coordinated travel accommodations for up to20 faculty members per event
- - Participated in site selection, communicating with owner in identifying the best locations and venues to host events
- - Collaborated with caterer, selecting food and beverage selections according to client / event needs
- - Guided layout of venue and room set-up, making recommendations and liaising between stakeholders, including client and owner
Family Sabbatical
01.2006 - 12.2021
- Took an intentional pause to care for the family, focusing time and energy on raising three children
- - Utilized communication and organizational skills, volunteering at school events and field trips; serving on committees and as a member of the PTA Council; and heading special projects, including school spirit merchandise programs, book fairs, and productions of school plays
SPECIAL EVENTS COORDINATOR & MARKETING/SALES MANAGER
Q Lounge b’lo Nightclub
01.2003 - 12.2005
- Advanced special event projects, coordinating full spectrum of corporate / personal events, including sales, proposals, and contract negotiations, and acting as liaison between client and management/staff team —ensuring client satisfaction
- Managed $300K marketing budget
- - Generated revenue $20K - $30K weekly, maintained recurring team-building events throughout the year and averaging3-4 events per week
- - Established marketing awareness campaign, created infrastructure and branding framework needed to gain visibility and attract new business, including events with Lehman Brothers, Morgan Stanley, Goldman Sachs, Merrill Lynch, and others and averaging3-4 team building events weekly with20-30 people per event
- - Booked events for the Superbowl, Final Four, and season finales of various reality shows, including the Bachelor —working with sports figures, entertainment celebrities, artists, and musicians —averaging4 annual events each year with100-400 attendees
- - Overcame market barriers, negotiating contracts, developing press kits, and maintaining client and media relations
NATIONAL SALES MANAGER
HQ Global Workplaces
07.2001 - 12.2002
- Evaluated market from a fresh perspective, helming the sales lifecycle for the leading provider of shared office space/workplace solutions and business support services —generating leads and selling to Fortune100 corporations, small- and mid-size companies, and independent entrepreneurs
- - Averaged $1.2M in annual sales, establishing and nurturing ongoing relationships with commercial real estate brokerage community to generate and develop client database
- - Executed deals, prepared and presented executive-level presentations, negotiating contracts, and writing proposals to secure new business
- - Created new sales opportunities through networking, working with companies entering new markets through conferences, cold calling, telemarketing, and sales support
DIRECTOR OF REAL ESTATE, NATIONAL ACCOUNTS
OnSite Access, Inc.
10.1999 - 06.2001
- Optimized profitability through assessing client needs and serving as a liaison between company and real estate community while providing education on all aspects of the internal telecom process
- Accountable for monthly financial reporting to management team and clients
- - Exceeded quarterly revenue quota, mounting deep expertise to complete sales cycle management and generate new business from new and existing clients
- - Capitalized on sales pipeline, managing and maintaining relationships with high-level real estate owners and3rd-party management/consulting groups to discuss telecommunication needs
- - Expanded client reach, helping bring revenue to their bottom line via personalized market initiatives
- - Collaborated with sales team, responsible for contracting over2.8 million square feet of real estate and defining appropriate space for each client
NATIONAL SALES MANAGER + ADVERTISING SALES REPRESENTATIVE
Miller Freeman, Inc.
- 01.1999
- Energized business development initiatives, selling advertising, advertorials, and sponsorships to local, regional, and national businesses
- - Delivered $550K sales increase within twelve-months, successfully able to establish, maintain, and manage quality accounts for high-end real estate publication
- - Gained73% market share, leveraging relationship-building skills and participating in national and regional conferences and luncheons to consistently exceed sales and service level goals
- - Identified areas of improvement, creating and implementing promotional initiatives and ad materials for underdeveloped accounts —further contributing to the bottom line
Education
Training Program - undefined
Careers For Women, Inc.
New York, NY01.1999
Bachelor's Degree - undefined
Boston University
Boston, MA05.1989
Skills
- Sales Empathetic Organizational Skills Client Relations Relationship Building VIP Services Marketing
- Executive Support Budgetary Oversight Written, Verbal and Interpersonal Communication Skills Excellent Customer Service Professional and Positive Demeanor Proficient in Microsoft Office/Excel Catering Public Relations Advertising
Timeline
Patient Access Representative
Baptist Health
11.2023 - Current
Senior Event Coordinator
Brilliant Meetings and Events
01.2022 - 06.2023
Family Sabbatical
01.2006 - 12.2021
SPECIAL EVENTS COORDINATOR & MARKETING/SALES MANAGER
Q Lounge b’lo Nightclub
01.2003 - 12.2005
NATIONAL SALES MANAGER
HQ Global Workplaces
07.2001 - 12.2002
DIRECTOR OF REAL ESTATE, NATIONAL ACCOUNTS
OnSite Access, Inc.
10.1999 - 06.2001
NATIONAL SALES MANAGER + ADVERTISING SALES REPRESENTATIVE
Miller Freeman, Inc.
- 01.1999
Training Program - undefined
Careers For Women, Inc.
Bachelor's Degree - undefined
Boston University