Jill Guzman
Battle Ground
Summary
Hardworking Assistant Office Manager with demonstrated clerical and office leadership skills. Experienced in genuine customer service, working with people from all walks of life. A true self motivated team player.
Overview
12
12
years of professional experience
Work History
Assistant Office Manager/Front Desk Coordinator
TriNatural Haelthcare
10.2022 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Greeting and assisting patients, helping set appointments, taking payments and answering general questions related to their healthcare needs.
- Transferred and directed phone calls, guests, paperwork and mail to correct staff members and locations.
- Maintained inventory of office supplies, proactively ordering and restocking materials to keep the office flowing smoothly.
Licensed Massage Therapist
TriNatural Healthcare
06.2012 - 10.2022
- Greeted patients setting a calm and healing tone for the massage session.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients specific needs or injury concerns.
- Assisted with administrative tasks such as updating patient records, keeping accurate SOAP notes, and managing inventory of supplies when necessary.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and Therapeutic Massage.
- Kept all licensing and continuing education requirements up to date in accordance to Washington State law.
Education
Massage Therapy License - Massage Therapy
Everest College
Vancouver, WA09.2009
GED -
Camas High School
Camas, WA06.2006
Skills
- Customer Service
- Office Administration
- Scheduling and calendar management
- Workflow Optimization
- Scheduling appointments
- Data inputting
Timeline
Assistant Office Manager/Front Desk Coordinator
TriNatural Haelthcare
10.2022 - Current
Licensed Massage Therapist
TriNatural Healthcare
06.2012 - 10.2022
Massage Therapy License - Massage Therapy
Everest College
GED -
Camas High School