Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jill Hanna

Sudbury,MA

Summary

Accomplished Regional Property Manager with a proven track record managing over 1600 units and driving over $30 million in yearly rental income. Expert in capital project management and fostering long-term vendor partnerships. Demonstrates exceptional talent development skills and a commitment to maximizing resident satisfaction and portfolio net operating income.

Overview

12
12
years of professional experience

Work History

Regional Property Manager

The Copley Group
09.2021 - Current

Responsible for 1600 apartment units with a yearly rental income of over 30 million. Work directly with the owner to ensure goals are met. Oversee 3 assistants, 4 property managers and 22 on-site employees. Oversee the overall apartment operation and maintenance including marketing and leasing, budgeting, legal proceedings and fair housing compliance. Motivate and direct staff, achieving the highest possible portfolio net operating income. Complete due diligence in potential new acquisitions and facilitate ownership transfer.

Multi Site Property Manager

First Realty Management
01.2014 - 09.2021

Oversaw the daily operation of luxury apartment high rise in Cambridge, MA, while managing condominium associations in Greater Boston. Worked closely with the owner to meet ownership goals and objectives. Implemented training programs and manuals for staff members. Involved with building renovation, major capital improvements such as roof replacement, building addition, amenity space renovation. Transitioned company from manual pricing and renewals to price optimization software.

Leasing Manager University Park

Forest City Residential
06.2012 - 01.2014

Lead leasing team in renting 1066 units in competitive market. Assisted with lease-up of 406 unit building in financial district of Boston. Trained staff on compliance fair housing polices and leasing procedures to maximize closing rates.

Education

Certified Property Manager -

Institute of Real Estate Management
Waltham MA
2019

Accredited Real Estate Manager -

Institute of Real Estate Management
Waltham MA

Massachusetts Real Estate License -

American Real Estate Academy
Boston, MA
01.2010

Skills

  • Capital project management
  • Budget creation
  • Talent development
  • Execute contracts and bid solicitation
  • Resident satisfaction leader
  • Prepare accurate and timely reports to owner
  • Excellent presentation and communication skills
  • Manage major insurance claims
  • Fair Housing and Compliance
  • Bad debt management
  • Create long term vendor partnerships

Accomplishments

  • Contributor to the development of oberations manual, employee handbook and resident selection criteria.
  • Successfully repositioned apartment projects growing the asset value.
  • Implemented training programs to include leasing, sales, marketing, fair housing and excellence in customer service.
  • Monitoring of prospect application approval process for consistency.
  • Minimized vacancy by implementing closely monitored marketing campaign.
  • Transitioned companies from manual pricing to price optimization software for new leases and renewals

Timeline

Regional Property Manager

The Copley Group
09.2021 - Current

Multi Site Property Manager

First Realty Management
01.2014 - 09.2021

Leasing Manager University Park

Forest City Residential
06.2012 - 01.2014

Certified Property Manager -

Institute of Real Estate Management

Accredited Real Estate Manager -

Institute of Real Estate Management

Massachusetts Real Estate License -

American Real Estate Academy
Jill Hanna