Jill Hardwick
Maineville
Summary
Dynamic kitchen manager with a proven track record at Perkins, excelling in employee training and team management. Enhanced productivity through effective production scheduling and troubleshooting, achieving rapid ticket times during peak hours. Recognized for fostering a collaborative environment and maintaining high standards of food safety and sanitation.
Overview
40
40
years of professional experience
Work History
Line Leader
50 West
08.2024 - Current
- Assisted in training new employees and implementing procedural changes.
- Monitored product quality to achieve superior quality reputation.
- Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
- Maintained communication across key departments and senior leadership team.
- Assessed processes and production lines for proper setup per instructions and procedures.
- Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.
- Collaborated with manager on performance-related issues.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks.
Cook
All About Kids
01.2020 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Maintained food safety and sanitation standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Cook
YMCA Daycare
10.2013 - 04.2015
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
- Measured and mixed ingredients according to precise recipes for best results.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Professional Food Taster
Wolf Group
03.2003 - 09.2013
- Assisted in the recruitment process, identifying top candidates who contributed significantly to the team''s success.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Mentored junior team members, resulting in improved performance and skill development.
- Developed strong relationships with clients to ensure repeat business and long-term partnerships.
- Boosted team morale through regular recognition of individual achievements and positive reinforcement.
- Continuously evaluated personal performance against established objectives, making adjustments as needed for continuous improvement.
- Developed comprehensive training materials that facilitated new employee onboarding and ongoing professional development.
- Enhanced client satisfaction through consistent communication and timely updates on project progress.
- Adapted quickly to changing priorities or unforeseen challenges, demonstrating flexibility and resilience under pressure.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Participated in team meetings and staff training sessions.
Kitchen Manager
Perkins
03.1985 - 05.1987
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Maintained meticulous records of health inspections, consistently achieving high scores.
- Streamlined ordering process, minimizing errors and increasing kitchen productivity.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
Loveland
Hio01-1982
Skills
- Employee training
- Team management
- Troubleshooting
- Production scheduling
Timeline
Line Leader
50 West
08.2024 - Current
Cook
All About Kids
01.2020 - 08.2024
Cook
YMCA Daycare
10.2013 - 04.2015
Professional Food Taster
Wolf Group
03.2003 - 09.2013
Kitchen Manager
Perkins
03.1985 - 05.1987
Loveland
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