Summary
Overview
Work History
Education
Skills
Timeline
Generic

JILL HOGUE

South Elgin,Illinois

Summary

Skilled and dedicated employee with extensive experience in coordinating, planning, and supporting daily operational and administrative functions within an organization looking for opportunity to apply talents and skills. Highly focused and result-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements. Proficient in Microsoft Word, Microsoft Excel, Microsoft Windows operating system, and PC Miler Program.

Overview

43
43
years of professional experience

Work History

Operations Project Manager

Proper Transportation Inc.
07.2006 - Current
  • Coordinated logistics for large-scale operations projects, ensuring timely procurement of resources and smooth transitions between phases.
  • Improved customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
  • Streamlined operational processes by identifying inefficiencies and implementing effective solutions.
  • Enhanced communication between departments to facilitate seamless project handovers and minimize delays.
  • Monitored project progress closely, adjusting strategies as needed to ensure all objectives were met within deadlines.
  • Collaborated with upper management on strategic initiatives, aligning operations projects with overall business goals.
  • Conducted comprehensive risk assessments to proactively address potential issues before they escalated.

Operations Manager

OnTrack Transportation Inc.
01.2006 - Current
  • Manage and coordinate domestic freight for timely pick up and deliveries in the Midwest region

Office Supervisor

OnTrack Transportation Inc.
01.1999 - 01.2006
  • Obtain necessary documents to support unnecessary company charges
  • Maintained a clean, organized, and professional office environment to support maximum productivity.
  • Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.

Customer Service Representative

Uniprise (Wellpoint)
01.1997 - 01.1999
  • Resolved large employer group member medical claim and service issues

Manager

Jewel Food Stores
01.1982 - 01.1997
  • Managed large retail food store bakery which included managing a staff of approximately 25 employees

Education

Skills

  • Scheduling and Planning
  • Operational Efficiency
  • Business Analysis
  • Project planning and development
  • Customer Relations
  • Advanced problem solving

Timeline

Operations Project Manager

Proper Transportation Inc.
07.2006 - Current

Operations Manager

OnTrack Transportation Inc.
01.2006 - Current

Office Supervisor

OnTrack Transportation Inc.
01.1999 - 01.2006

Customer Service Representative

Uniprise (Wellpoint)
01.1997 - 01.1999

Manager

Jewel Food Stores
01.1982 - 01.1997

JILL HOGUE