Jill Ismail
Plover,WI
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in various environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
17
17
years of professional experience
Work History
Registered Nurse
Veterans Affairs Medical Center
02.2017 - 06.2021
- Collaborated with physicians and medical staff to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Participated in treatment/ Care Plan meetings.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care mental health and medically fragile patients.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Maintained quality care and comfort for patients.
Registered Nurse
Manor Care Health Services
04.2016 - 02.2017
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Organized and managed care of patients undergoing various therapies and procedures.
- Collected blood and other laboratory specimens and prepared for lab testing.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Laboratory Receptionist
OCL Labs
05.2013 - 06.2014
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Direct Support Professional Caregiver
Suburban Home Care
12.2011 - 05.2013
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Case Manager/Human Services Specialist 2
State Of Arizona Department Of Economic Security
02.2006 - 12.2008
- Provided case management services to developmentally disabled and dually diagnosed children between the ages of 3 and 17.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in charting systems.
- Assisted clients in navigating public benefits to gain access to valuable resources.
- Maintained a caseload of 45 to 50 children.
- Completed yearly ISP and quarterly ISP reviews.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Completed redetermination assessments for three and six year olds.
Serious Mental Illness Case Manager
Value Options Behavioral Health
02.2004 - 02.2006
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Provided case management services for adults with serious mental illness and court ordered treatment.
- Maintained caseload of 40 to 45 adults with mental illness and dual diagnosis.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Education
Associate of Applied Science - Nursing
Moraine Valley Community College
Palos Hills, IL12.2015
Skills
- Patient and Family Advocacy
- Microsoft Suite
- Staff Supervision
- Patient Discharging
- Compassionate and Caring
- Setting Up Referrals
- Patient Assessments
- EMR Systems
Timeline
Registered Nurse
Veterans Affairs Medical Center
02.2017 - 06.2021
Registered Nurse
Manor Care Health Services
04.2016 - 02.2017
Laboratory Receptionist
OCL Labs
05.2013 - 06.2014
Direct Support Professional Caregiver
Suburban Home Care
12.2011 - 05.2013
Case Manager/Human Services Specialist 2
State Of Arizona Department Of Economic Security
02.2006 - 12.2008
Serious Mental Illness Case Manager
Value Options Behavioral Health
02.2004 - 02.2006
Associate of Applied Science - Nursing
Moraine Valley Community College
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