Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Medical Courier
Kare Bare Home Health
02.2020 - 11.2024
Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
Properly documented all specimens received
Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
Front Office Assistant ll
Piedmont Pulmonary Lung and Sleep
01.2018 - 08.2019
Appointment/test scheduling, coordinates with departments as necessary
Ensures that accurate, complete and thorough patient demographics are entered into the computer system, including insurance and authorizations if applicable
Scheduling of all routine and non-routine medical services
Coordinate scheduling and referrals to other healthcare providers and services
Receive, screen and coordinate telephone calls from healthcare providers
Receive incoming correspondence and review/forward to appropriate staff
Daily data entry of medical appointments, special instructions, patient information/jurisdiction
Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization
Provide excellent customer service to all internal and external customers.
Scheduling Coordinator
WellStar Cardiovascular Medicine Physicians Group
12.2010 - 02.2021
Schedules all surgical and test procedures between the hospital and physician offices
Coordinates all resources with anesthesia, nurse manager, or coordinators, director, vascular department, vendors and admissions offices to ensure a smooth transition from admissions through surgical services for both inpatients and outpatients
Prior authorizations for surgery, medical procedures, treatments, or hospitalization.
Scheduler/Medical Records Lead
Northside Orthopedics And Sports Medicine
01.2014 - 08.2018
Prior authorizations, Precertification's, medical procedures, treatments, or hospitalization
All front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, billing/collections, handling medical records, filing, cashiering, organize and maintain paper and electronic files, conduct research, provide information via the telephone
Validates request and authorizations for release of medical information according to established procedures and HIPPA guidelines.
Front Office
Butler county health of Ohio
10.2005 - 10.2010
All front office functions including patient relations, appointment and staff scheduling, telephone duties, patient registration, insurance verification, specimen collections, handling medical records, filing, cashiering, organize and maintain paper and electronic files, manage projects, conduct research, provide information via the telephone, postal mail, e-mail, and billing.
Education
Nursing -
Southwestern College Of Business
Cincinnati, OH
01.2004
High School Diploma -
Withrow High School
Cincinnati, OH
01.1999
Skills
CPT Coding
ICD-10 (10 years)
Customer service
Computer literacy
Front desk
Organizational skills
Timeline
Medical Courier
Kare Bare Home Health
02.2020 - 11.2024
Front Office Assistant ll
Piedmont Pulmonary Lung and Sleep
01.2018 - 08.2019
Scheduler/Medical Records Lead
Northside Orthopedics And Sports Medicine
01.2014 - 08.2018
Scheduling Coordinator
WellStar Cardiovascular Medicine Physicians Group
12.2010 - 02.2021
Front Office
Butler county health of Ohio
10.2005 - 10.2010
Nursing -
Southwestern College Of Business
High School Diploma -
Withrow High School
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