Jill Jemison
Katy,TX
Summary
Motivated Social Services Case Manager displaying high level of flexibility, adaptability and organizational skills. Superior leadership skills and demonstrated track record of success working with diverse client populations in one-on-one and group settings.
Overview
10
10
years of professional experience
Work History
Regional Social Work Supervisor
Mississippi Department of Child Protection Services
Madison, MS
01.2020 - 06.2022
- Developed and implemented policies for social work staff to ensure compliance with professional standards.
- Provided guidance, mentorship, and support to junior social workers in order to advance their skills and knowledge.
- Addressed complaints from clients or their families regarding service delivery issues promptly and professionally.
- Recruited, interviewed and hired staff in three counties and ensured staffing needs were met in a timely manner.
- Provided hands-on and proactive leadership to ten supervisors and 70 staff members.
Licensure Area Social Work Supervisor
Mississippi Department of Child Protection Services
Rankin , MS
11.2017 - 12.2019
- Supervise up to seven workers in three different counties and caseloads
- Review home studies to assure quality and accuracy
- Train new foster parents through an expensive training program via in person and online.
- Staff cases weekly to confirm team is meeting agency deadline and standards
Area Social Work Supervisor
Mississippi Department of Child Protection Services
Madison , MS
03.2014 - 10.2017
- Monitored seven caseworkers and caseloads to ensure timely completion of tasks and ensure best practice.
- Managed daily workflow ensuring time management is effective and problem solved areas needing improvement.
- Responded quickly and efficiently when emergency situations arise requiring immediate attention from a supervisor.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Conducted performance reviews of social work staff to identify areas of improvement.
Family Protection Specialist
Mississippi Department of Child Protection Services
Madison, MS
04.2012 - 03.2014
- Conducted initial assessments of family dynamics and needs to determine the best course of action.
- Compiled and maintained detailed case records for each client, including progress notes, treatment plans, and recommendations.
- Provided crisis intervention services to families in need of immediate assistance.
- Assisted families in developing individualized safety plans to protect them from harm.
- Collaborated with school personnel and other service providers to coordinate a comprehensive array of support services for clients.
- Actively participated in multi-disciplinary team meetings to discuss complex cases involving multiple stakeholders.
- Monitored court hearings related to family protection matters and provided testimony as needed.
- Provided referrals for additional resources such as housing assistance, counseling services, financial aid programs.
Education
Master of Social Work -
University of Southern Mississippi
Hattiesburg, MS05.2017
Bachelor of Social Work -
University of Mississippi
Oxford, MS12.2002
Skills
- Written and Verbal Communication
- Data Analysis
- Staff Oversight
- Effective Customer Communication
- Client Needs Assessments
- Relationship Building
- Data Management
- Critical Thinking
Timeline
Regional Social Work Supervisor
Mississippi Department of Child Protection Services
01.2020 - 06.2022
Licensure Area Social Work Supervisor
Mississippi Department of Child Protection Services
11.2017 - 12.2019
Area Social Work Supervisor
Mississippi Department of Child Protection Services
03.2014 - 10.2017
Family Protection Specialist
Mississippi Department of Child Protection Services
04.2012 - 03.2014
Master of Social Work -
University of Southern Mississippi
Bachelor of Social Work -
University of Mississippi