Jill Jenkins
Boise,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Student Coordinator
St. Luke's Health System
Boise, ID
01.2022 - Current
- Strategic engagement with internal and external partners for student clinical placements for RN, LPN, MA, CNA and Medical Lab students
- Student onboarding for approximately 1500 students annually; compliance, health requirements, badging, scheduling, computer training
- Special projects based on focus areas for leadership at all levels
- Networking and engagement with academic organizations, governing bodies and healthcare organizations
- Recognized by leadership for development of preceptorship application process that resulted in higher satisfaction among preceptors and students
Business Operations Manager
Boise State University
Boise, ID
07.2021 - 01.2022
- Listened to staff issues and conflicts
- Oversaw reorganization of 24 person staff from individual, fragmented teams to two large teams divided into "Operations" and "Students"
- Implemented escalation procedures to effectively handle time-sensitive issues
- Led special projects for Administrative Leadership team at College and School level
Project Coordinator
Boise State University
Boise, ID
07.2019 - 07.2021
- Kept projects on schedule by managing deadlines and adjusting workflows
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Gathered requirements for ongoing projects and organized details for management use
- Authored COVID Contingency Plan and other high level executive plans related to execution of scheduling, clinical placements, classroom management and staffing for largest Nursing program in state during global pandemic resulting in minimal instruction time lost and progression and graduation of 100% of all students in program
- Executed program expansion plan to increase student enrollment
Clinical Operations and Student Services
Boise State University
Boise, ID
08.2015 - 07.2019
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations
- Monitored and processed information for regulatory compliance, working closely with internal and external partners to ensure successful continued placement of students
- Negotiated placements for more than 300 students each semester with external clinical partners as clinical coordinator
- Authored, edited, and rewrote School and Program policies for students, faculty, and staff; authored new admissions standards
Executive Assistant
Harvest Life Church
Nampa, ID
07.2014 - 08.2015
- Organized and coordinated conferences and monthly meetings
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Processed travel expenses and reimbursements for executive team and senior management group
- Screened calls and emails and initiated actions to respond or direct messages for managers
Licensed Insurance Sales Professional
State Farm
Boise, ID
08.2007 - 07.2014
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process
- Processed claims for customers during time of loss
Protocol and Event Coordinator
State Of Idaho
Boise, ID
01.2006 - 06.2007
- Coordinated schedules and timelines for events
- Managed administrative logistics of events planning, event booking and event promotions
- Managed event logistics and operations
- Performed event coordination for larger parties and gatherings
- Scheduled diplomatic visits for international diplomats with Idaho governmental and economic organizations
- Authored protocol handbooks for Idaho legislative groups going abroad on trade missions and diplomatic visits
Cryptologic Technician Administrative
U.S. Navy Active Duty
Worldwide
10.1989 - 04.1996
- Maintained strict confidentiality of information
- Served as Executive Assistant to CO's
- Special security Officer
- Leading Petty Office in charge of joint services team overseeing distribution of classified information through the classified mailing system
Education
MBA - Business
Boise State University
Boise, ID12.2019
Bachelor of Arts - English Language And Literature
Southern New Hampshire University
Manchester, NH05.2017
Skills
- Team Leadership
- Project Management
- Process Improvement
- Program Planning
- Organization and Time Management
- Excellent Communication
- Presentation ability
- Technical Writing
- Schedule Management
- Written Communication
- Multitasking Abilities
- Self-Motivated
Timeline
Student Coordinator
St. Luke's Health System
01.2022 - Current
Business Operations Manager
Boise State University
07.2021 - 01.2022
Project Coordinator
Boise State University
07.2019 - 07.2021
Clinical Operations and Student Services
Boise State University
08.2015 - 07.2019
Executive Assistant
Harvest Life Church
07.2014 - 08.2015
Licensed Insurance Sales Professional
State Farm
08.2007 - 07.2014
Protocol and Event Coordinator
State Of Idaho
01.2006 - 06.2007
Cryptologic Technician Administrative
U.S. Navy Active Duty
10.1989 - 04.1996
MBA - Business
Boise State University
Bachelor of Arts - English Language And Literature
Southern New Hampshire University