Jill Jesse
Ocean Ridge
Summary
Results-oriented Branch Coordinator with extensive experience in managing residential solar projects from inception to completion. Demonstrates expertise in coordinating stakeholders, optimizing project timelines, and maintaining compliance, ensuring that projects are delivered on schedule and customer satisfaction remains high.
Overview
11
11
years of professional experience
Work History
Branch Coordinator
Freedom Forever, LLC
Ocean Ridge
08.2020 - 04.2026
- Managed full project lifecycle for residential solar installations from contract execution through final completion
- Oversaw pipeline of concurrent projects, ensuring scheduling alignment, compliance, and on-time delivery
- Coordinated with cross-functional teams including sales, operations, permitting, and installation crews
- Led stakeholder communication with customers, utilities, AHJs, and internal teams to maintain project transparency
- Identified and resolved project risks and blockers, minimizing delays and improving workflow efficiency
- Directed permitting, HOA approvals, inspections, funding, and interconnection processes
- Managed project documentation and digital workflows across CRM and document platforms
- Supported multi-region branch operations across Southeast and Northeast U.S.
Senior Installation Coordinator
Sunrun, Inc
Sugar Land
07.2017 - 05.2020
- Led scheduling and execution of residential solar installations across 3 regions and multiple build partners
- Managed installation timelines, resource allocation, and crew scheduling for optimal productivity
- Ranked #1 company-wide for scheduling efficiency and on-time performance
- Delivered high customer satisfaction through proactive communication and issue resolution
- Trained teams on Salesforce and project workflows to improve operational consistency
- Acted as primary liaison between stakeholders including customers, subcontractors, and internal departments
- Supported subcontractor onboarding, contract management, and work execution
Project Coordinator
Sunrun, Inc
Denver
01.2016 - 07.2017
- Managed 100+ active projects, tracking progress across interconnection, permitting, and HOA approvals
- Coordinated project requirements to ensure compliance with local regulations and customer expectations
- Communicated project updates and timelines to stakeholders, ensuring alignment and satisfaction
- Recognized for exceptional customer service and project delivery performance
Installation Coordinator / Permitting
Aspen Air Conditioning
Boca Raton
01.2015 - 11.2015
- Coordinated permitting processes for residential and commercial projects, ensuring timely approvals and compliance
- Scheduled and coordinated 85–100 monthly installations across multiple crews
- Compiled installation documentation packages, verifying adherence to regulatory requirements
- Addressed customer concerns to facilitate smooth project execution and enhance client satisfaction
Education
Certification - Business/Secretarial
Katharine Gibbs School
Boston, MASkills
- Project management
- Cross-functional collaboration
- Scheduling optimization
- Problem solving
- Attention to detail
- Team collaboration
- Conflict resolution
- Customer service
- Interpersonal skills
- Time management
- Stakeholder communication
- Client management
- CRM systems (Salesforce, Power BI)
- Microsoft Office (Excel, Outlook, Word)
Timeline
Branch Coordinator
Freedom Forever, LLC
08.2020 - 04.2026
Senior Installation Coordinator
Sunrun, Inc
07.2017 - 05.2020
Project Coordinator
Sunrun, Inc
01.2016 - 07.2017
Installation Coordinator / Permitting
Aspen Air Conditioning
01.2015 - 11.2015
Certification - Business/Secretarial
Katharine Gibbs School