Summary
Versatile in supportive roles, I bring valuable experience in learning tasks expertly, as well as quickly. These skills include data entry, with editing and revising errors others have overlooked, within an office setting. I possess an uncompromising work ethic, time management, organization, and prioritization qualities.
Overview
23
23
years of professional experience
Work History
Special Education Teacher
Thrive Community School
Santa Fe, New Mexico
08.2022 - 08.2025
- Collaborated with parents and guardians to communicate student progress and strategies.
- Adapted curriculum materials to meet specific student requirements and learning styles.
- Monitored student progress through assessments and provided feedback for improvement.
- Maintained accurate records of student progress towards IEP goals.
- Adapted curriculum materials as needed to meet individualized student needs.
- Created a safe environment conducive to learning for special education students.
- Collaborated closely with related services providers such as speech therapists.
- Participated in professional development activities related to teaching strategies for special education students.
- Established positive relationships with students and their families.
- Collaborated with general education teachers to include students in classroom activities.
- Served as an advocate for special education students within the school system.
- Assisted in the development of IEP goals based on data analysis.
- Maintained consistent and timely contact with parents about student behavior and upcoming events.
- Encouraged student empathy of others to build confidence and improve self-image.
- Supported diverse student populations through equitable instructional design and programming.
- Utilized technology resources such as online programs and assistive devices.
- Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
- Evaluated student needs to provide helpful resources and support.
- Formed deep relationships with parents and students by engaging groups through conferences, emails, texts, and phone calls.
Special Education Assistant
Turquoise Trail Elementary
Santa Fe, New Mexico
06.2019 - 06.2022
- Supported classroom management by facilitating student engagement and participation.
- Assisted teachers in developing individualized education plans for students.
- Monitored student progress and reported observations to teaching staff.
- Collaborated with specialists to provide additional resources for students' needs.
- Organized classroom materials and resources for effective lesson delivery.
- Fostered a positive learning environment through encouragement and support.
- Communicated with parents about student progress and behavioral concerns.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Provided special attention to individuals needing extra academic or behavioral guidance during classes.
- Collaborated with conventional education instructors across multiple departments to optimize student learning.
- Fostered positive and trusting relationships with students to increase engagement.
- Maintained focused, inclusive, and supportive learning environments.
- Interacted professionally and positively with other members of school staff to foster well-rounded educational community.
Instructional Assistant
Kipp New Orleans
New Orleans, LA
01.2010 - 07.2015
- Evaluated individual student needs, including academic and social situations to address challenges and goals.
- Complied with instructor developed IEPs and made informed recommendations for adjustments.
- Tracked class attendance and student progress.
- Performed student background reviews to develop tailored lessons based on student needs.
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
- Provided feedback on individual actions, behaviors and verbal responses.
- Observed and documented behaviors and actions.
Receptionist
Los Alamos National Bank
Santa Fe, NM
02.2003 - 09.2009
- Updated customer information across systems to ensure data accuracy.
- Scheduled appointments and maintained the reception calendar efficiently.
- Assisted customers with inquiries, providing accurate information promptly.
- Entered data for customer service and loan departments with precision.
- Managed clerical tasks, including copying, faxing, and file organization for employees.
- Compiled documents and reports; filed, copied, or faxed necessary papers efficiently.
- Directed clients to relevant personnel to address concerns and resolve complaints.
- Sorted and distributed business correspondence to appropriate departments promptly.
- Greeted visitors professionally and directed them to suitable departments.
- Responded to telephone inquiries from clients, vendors, and the public efficiently.
- Maintained a clean and organized reception area for a welcoming environment.
- Collaborated with team members to enhance front desk operations consistently.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Bachelor of Science - Metaphysics
06-2009
High School Diploma - General
2000
Completed coursework in several typing and computer courses.
Skills
- Customer service
- Conflict resolution
- Time management
- Data entry
- Coordination skills
- Administrative support
- Team collaboration
- Problem solving
- Relationship building
- Writing and verbal communication
- Cash handling experience
- Patience and composure
- Guest communication
- Guest check-in and check-out
- Customer rapport
- Listening skills
- Guest inquiry resolution
- Quick learner
- Excellent communication
- Multitasking
- Attention to detail
- Time management
Affiliations
Writer with published work
Volunteer for a local non-profit organization
Timeline
Special Education Teacher - Thrive Community School
08.2022 - 08.2025
Special Education Assistant - Turquoise Trail Elementary
06.2019 - 06.2022
Instructional Assistant - Kipp New Orleans
01.2010 - 07.2015
Receptionist - Los Alamos National Bank
02.2003 - 09.2009
St. Michaels High School - High School Diploma, General
American Institute of Holistic Theology - Bachelor of Science, Metaphysics