Jill Johse
Katy,TX
Summary
Now that I'm in my fourth year here as an Administrative Assistant, I have a proven track record at Canteen Katy, excelling in customer service and data entry. I enjoy the challenge of enhancing office efficiency and fostering strong relationships with other office personnel of all departments, not just the OCS team. I am proficient in Microsoft and dedicated to maintaining confidentiality while supporting team projects and improving workflow. I am a committed team player with exceptional problem-solving skills. I enjoy projects and being part of committees and teams that allow for making the company a better place, keeping it in compliance and building comradery with other departments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Canteen Katy
04.2022 - Current
- Answered multi-line phone system, delivering messages to staff and taking care of client needs and questions.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among office colleagues and delivery drivers.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Volunteered to help with special projects of varying degrees of complexity such as being part of the Safety Committee, the recycling project which has already started, and the new Cohort Collaboration Team.
- Maintained inventory of office supplies and placed orders.
- Performed research to collect and record industry data.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Strong problem solver
- Critical thinking
- Scheduling
- Dedicated team player
- Professional and mature
- Relationship building
Timeline
Administrative Assistant
Canteen Katy
04.2022 - Current
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