Jill Kasting
7592 Renken Road Worden,IL
Summary
Proven Pharmacy Manager with a track record of enhancing patient care and maximizing productivity at Walmart. Excelled in medication therapy management and customer satisfaction, leading the market in immunization programs. Skilled in drug inventory management and patient education, demonstrating exceptional workflow optimization and interpersonal abilities.
Overview
31
31
years of professional experience
Work History
Pharmacy Manager
Walmart
05.2014 - Current
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Managed budgetary responsibilities of a pharmacy with $9 million + in sales, controlling expenses to optimize profitability without compromising quality of care.
- Performed MTMs (medication therapy management) and CMRs (complete medication review) on a daily basis-subject matter expert for market 275 on MTM program and outcomes.
- Contacted prescribers needing consultation on medication therapies.
- Reviewed prior authorizations requests and contact prescribers for further review.
- Promoted and administered immunizations-leading store in market 275 for immunization program.
- Recommended OTC products or medication options to help mitigate individual symptoms.
Registered Staff Pharmacist
Walmart
12.1999 - 05.2014
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Interfaced with physicians, physician assistants, and nurses.
- Provided medication therapy management to patients using Outcomes.
- Supervised inventory control of all pharmaceuticals.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
Assistant Pharmacy Manager
Walmart
06.1999 - 12.1999
Registered Staff Pharmacist
Walmart
11.1998 - 06.1999
Registered Floating Pharmacist
Walmart
05.1998 - 11.1998
Pharmacy Intern/Student Pharmacist Intern
Bangert Pharmacy
06.1993 - 05.1998
- Assisted pharmacist in all aspects of the business.
- Accepted and transcribed new prescriptions from physicians over the telephone.
- Counseled patient on over-the-counter products and prescription medications under the supervision of the pharmacist.
Education
Bachelor of Science - Pharmacy
Saint Louis College of Pharmacy
Saint Louis, MO05.1998
Skills
- Patient education and counseling
- Prescription Verification
- Workflow Optimization
- Pharmacy operations management
- Drug Inventory Management
- Drug utilization review
- Immunizations
- Medication Therapy Management
Registration
- Registered Pharmacist (Missouri)
- Registered Pharmacist (Illinois)
Timeline
Pharmacy Manager
Walmart
05.2014 - Current
Registered Staff Pharmacist
Walmart
12.1999 - 05.2014
Assistant Pharmacy Manager
Walmart
06.1999 - 12.1999
Registered Staff Pharmacist
Walmart
11.1998 - 06.1999
Registered Floating Pharmacist
Walmart
05.1998 - 11.1998
Pharmacy Intern/Student Pharmacist Intern
Bangert Pharmacy
06.1993 - 05.1998
Bachelor of Science - Pharmacy
Saint Louis College of Pharmacy