Jill Klaren
Worthington,IA
Summary
Creative Business Owner with exceptional background spent in Air Traffic Control,. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
35
35
years of professional experience
Work History
Business Owner
Morning Star Station LLC
2019.07 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Air Traffic Control Supervisor
FAA
2014.06 - 2020.01
- Managed training sessions to educate new air traffic controllers, applying best practices and complying with regulations.
- Developed and implemented air traffic control strategies, optimizing airspace.
- Coordinated with FAA to determine compliance with all regulations.
- Participated in emergency simulations and drills to increase readiness.
- Utilized communications systems to direct movement of pilots and ground personnel.
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
- Researched continually to stay up to date on new FAA rules and policies.
Air Traffic Control Specialist
FAA
1988.10 - 2014.06
- Provided pilots with instructions for safe landings and takeoffs at airport.
- Worked closely with other air traffic controllers to establish safe and productive flow of traffic.
- Used radar and radio communications to accurately identify and monitor air traffic.
- Tracked aircraft movements in airspace to communicate and provide instructions to pilots.
- Participated in emergency simulations and drills to increase readiness.
- Observed surroundings, alerting pilots to potential hazards and advising on altitude, speed and navigation.
- Directed aircraft during takeoff, en-route, and landing, providing clear and precise guidance to pilots.
Education
Successfully Completed Academy - Air Traffic Control
FAA Academy
Oklahoma City, OK01.1989
Successfully Completed A School - Air Traffic Control
US Navy
Millington, TN12.1982
Skills
- Negotiation and Persuasion
- Issue Resolution
- People and Culture
- Approachable and Outgoing
- Industry Expertise
- Management Team Leadership
- Performance Improvement
- Attention to Detail
- Training and Development
- Cost Analysis and Savings
- Team Leadership
- Risk and Mitigation Analysis
Timeline
Business Owner
Morning Star Station LLC
2019.07 - Current
Air Traffic Control Supervisor
FAA
2014.06 - 2020.01
Air Traffic Control Specialist
FAA
1988.10 - 2014.06
Successfully Completed Academy - Air Traffic Control
FAA Academy
Successfully Completed A School - Air Traffic Control
US Navy
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