Jill Langley
Nashua,NH
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Metabolic Solutions
08.2014 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Promote positive work environment through effective communication skills.
- Medical coding and billing, kit building, shipping and trouble shooting issues.
Crew Member
Trader Joe's
10.2012 - 02.2019
- Greet and assist customers
- Operate cash register
- Stock and face shelves via two wheeler to distribute product
- Promote products via food demonstrations,
- Assist customers, coworkers and management as needed
- Section Leader for health, beauty, household and pet foods
- Section Leader for grocery aisle.
Legal Assistant
Clancy & O'Neill, PA
05.2009 - 03.2012
- Responsible for preparation of legal documents associated with estate planning and documents filed with Registry of Deeds and Probate Courts of NH, draft correspondence, communicate with clients.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Interim Child Ministry Coordinator
Bedford Community Church
10.2008 - 05.2009
- Responsible for preparing weekly lessons for children ages 3-12.
- Facilitated small group discussions focused on scripture study or topical issues, encouraging deeper understanding of faith principles among attendees.
Case Manager
Goff & Wilson, PA
11.2000 - 04.2006
- Manage case load for two immigration attorneys;manage staff; support corporate and individual clients; maintain communications with State and Federal agencies; update website; prepare correspondence, invoices & CIS documents utilizing Microsoft software and web based software; web based legal research
- Play major role in preparing Labor Certifications
- Maintained communications with State Workforce Agency, Federal Department of Labor, and corporate clients
- Gather and update vital details of corporate and individual clients to maintain database and prepare documents for temporary and permanent visas; primary focus on employment based visas both immigrant and non-immigrant.
Legal Secretary
Getman, Stacey, Tamposi, Schultess & Steere
03.2000 - 11.2000
- Support four litigation attorneys utilizing Word Perfect; back-up support to two corporate attorneys.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
Education
Bachelors Degree - Accounting
New Hampshire College
Manchester NH05.1981
Associate's Degree - Accounting
McIntosh College
H&R Block Tax Course -
Trademark Paralegal Forum -
U.S. Trademark Association
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Strong Problem Solver
- Documentation and Recordkeeping
- Office Management
Timeline
Administrative Assistant
Metabolic Solutions
08.2014 - Current
Crew Member
Trader Joe's
10.2012 - 02.2019
Legal Assistant
Clancy & O'Neill, PA
05.2009 - 03.2012
Interim Child Ministry Coordinator
Bedford Community Church
10.2008 - 05.2009
Case Manager
Goff & Wilson, PA
11.2000 - 04.2006
Legal Secretary
Getman, Stacey, Tamposi, Schultess & Steere
03.2000 - 11.2000
Bachelors Degree - Accounting
New Hampshire College
Associate's Degree - Accounting
McIntosh College
H&R Block Tax Course -
Trademark Paralegal Forum -
U.S. Trademark Association