Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Leary

Summary

I am a dedicated administrative professional with successful experience in fast-paced office settings. I have outstanding customer service, interpersonal and communication abilities. I am a hardworking team player with expertise in completing various clerical tasks and offering support. I am a responsible and productive professional who is flexible and can adapt quickly to any situation. I feel my knowledge and enthusiasm for the Mary Kay business would be a great asset. My calm and cheerful demeanor would help to increase customer satisfaction and allow for a positive work environment.


Overview

6
6
years of professional experience

Work History

Guidance Secretary/Front Desk Secretary

Volusia County Schools - Deland High School
08.2015 - 08.2019
  • Monitored attendance data regularly to address truancy concerns.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and satisfaction.
  • Served as liaison between parents, teachers, students and administration to foster open communication channels and resolve conflicts effectively.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Served as a reliable resource for company information, directing both internal staff, parents, students and guests to the appropriate personnel or resources when needed.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
  • Continually sought methods for improving daily operations, communications, recordkeeping, and data entry for increased efficiency.
  • Safeguarded school reputation by being friendly and professional, whether on the phone or in person, to ensure a positive experience.

Sales Associate

Simply Scrubs
03.2013 - 04.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.


.

Education

2 Years - Business

Illinois State University
Normal, IL

High School Diploma -

Rankin Township High School
Rankin, IL

Skills

  • Customer service
  • Interpersonal skills
  • Time management abilities
  • Task prioritization
  • Team building
  • Attention to detail
  • File management
  • Adaptability and flexibility
  • Positive attitude
  • Organizational management
  • Customer relations and communications
  • Scheduling and calendar management

Timeline

Guidance Secretary/Front Desk Secretary

Volusia County Schools - Deland High School
08.2015 - 08.2019

Sales Associate

Simply Scrubs
03.2013 - 04.2014

2 Years - Business

Illinois State University

High School Diploma -

Rankin Township High School