Jill Lecy
Prior Lake,MN
Summary
Accomplished Office Manager and Human Resources Manager with a proven track record, adept in policy modification and payroll management. Enhanced operational efficiency and employee satisfaction through strategic process improvements and effective communication. Skilled in fostering vendor relationships and streamlining office management, significantly contributing to a well-organized and productive workplace environment.
Overview
11
11
years of professional experience
Work History
Office Manager/Human Resources Manager
Above All Hardwood Floors
2023.08 - 2024.03
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Created, maintained and updated filing systems for paper and electronic documents.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Created new hire and termination documents for payroll.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Collaborated with cross-functional teams for successful event planning, coordination, and execution.
Office Manager/Human Resources Manager
Anytime Restoration
2021.01 - 2023.05
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Controlled finances to lower costs and keep business operating within budget.
Office Manager/Human Resources Coordinator
Crown Cabinets
2013.08 - 2020.04
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Associate of Applied Science - Certified Medical Assistant
Lakeland Medical Academy
Minneapolis, MN06.1998
Skills
- Office Management
- Human Resources
- Payroll and budgeting
- Policy and procedure modification
- Travel coordination
- Event Planning
Timeline
Office Manager/Human Resources Manager
Above All Hardwood Floors
2023.08 - 2024.03
Office Manager/Human Resources Manager
Anytime Restoration
2021.01 - 2023.05
Office Manager/Human Resources Coordinator
Crown Cabinets
2013.08 - 2020.04
Associate of Applied Science - Certified Medical Assistant
Lakeland Medical Academy
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