Jill Lehman
Flagstaff,Arizona
Summary
Inspiring leader as a team director with a proven track record of going above and beyond while successfully wearing multiple hats. Excellent work ethic while creating an inclusive work environment. Known for my collaborative spirit and implementation of organizational initiatives. Talent for nurturing stakeholder relationships and resolving conflicts with diplomacy. This is complemented by my comprehensive background in educational administration, providing profound understanding of operational logistics, policy formation, and program development. Documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings, well-equipped to drive success for any organization.
Overview
16
16
years of professional experience
Work History
Client Services Director
SiTESPAN
01.2022 - Current
- Oversee complex scheduling and coordination of meetings, appointments, and events to optimize executive productivity
- Provide comprehensive support for executive travel, tailoring arrangements to individual preferences and requirements
- Maintain confidentiality and professionalism in all interactions with stakeholders, fostering positive relationships and resolving conflicts with tact
- Managed company budgets to ensure compliance, proper use of funds, and support strategic initiatives
- Successfully inducted new CRM software, enhancing staff efficiency and client interaction tracking
- Orchestrated international company retreat, managing comprehensive travel logistics and accommodations for all attendees
- Streamlined recruitment process as primary contact, vetting candidates, coordinating interviews, and overseeing onboarding communications
- Developed and implemented office policies and procedures that improved key performance indicators (KPIs)
- Facilitated seamless integration of best practices by leading comprehensive, cross -functional professional development sessions
Staff Developer
AVID
01.2019 - 01.2024
- Selected through a highly competitive and rigorous process to join a unique group of professionals to mentor and guide educators, leveraging variety of professional development platforms to enhance teaching skills and methodologies
- Delivered engaging and comprehensive training sessions to adult learners, fostering collaborative and interactive learning environment
- Adapted to remote work challenges, ensuring high levels of participant engagement and satisfaction
- Prepared meticulously for each session to ensure seamless and impactful educational experience
- Collaborated with cross-functional teams to tailor professional development content to specific audience needs
- Positively facilitated nationwide virtual and in-person trainings, engaging over 100 participants in each session
- Fostered enthusiastic buy-in from educators, resulting in 95% rate of course completers
- Demonstrated versatility by effectively managing professional development in both digital and physical environments
- Maintained consistent record of timely and effective preparation, contributing to delivery of excellent learner experience.
Counselor | Teacher| District Facilitator
Phoenix Union School District
01.2014 - 01.2022
- Played pivotal role in strategic development and coordination of district initiatives, ensuring alignment with best practices and educational standards
- Spearheaded recruitment efforts and fostered sustainable programs, contributing to robust and diverse student body
- Implemented equitable school policies and initiatives, promoting positive and inclusive culture responsive to needs of multicultural student population
- Excelled in professional development, curriculum planning, and crisis management, ensuring staff and student preparedness
- Oversaw disciplinary procedures, staff evaluations, and compliance with state testing regulations, FAFSA, and FERPA guidelines
- Effectively launched new school, guiding it from inception to established institution
- Achieved 99% graduation rate, with 81% of graduates pursuing post-secondary education without incurring debt.
Senior Schools Manager
Everfi
01.2011 - 01.2014
- Conducted comprehensive training programs and budget oversight for virtual education platform, servicing over 110+ complex accounts and 290 educators through both on-site visits and virtual demonstrations
- Developed and executed sales strategies for multiple territories as Southwest representative, ensuring successful program implementation and fostering strong customer relationships
- Tailored presentation and engagement techniques to enhance end-user proficiency across diverse learning environments
- Implemented policies and governance measures to streamline operations and maintain compliance with educational standards
- Advantageously introduced five states for startup company, setting stage for subsequent management to expand programs and technology supports
- Established enduring customer service relationships, contributing to company's transition to public entity.
Educator
Tolleson School District
01.2009 - 01.2011
- Collaborated with educational team to enhance student outcomes through data analysis and strategic planning
- Developed and implemented best practice strategies for student coaching and success monitoring
- Led instructional sessions for at-risk seniors, culminating in significant pass rate on critical state examinations
- Facilitated curriculum development and contributed to school-wide initiatives in administrative and policy advisory capacities
- Managed classroom environments and tailored educational approaches to accommodate diverse student needs
- Elevated student pass rates on state-required tests to 91% for class of at-risk seniors
- Played pivotal role in establishment of new school, contributing to development of curriculum, recruitment, and budget management.
Education
Spanish Immersion Program -
Buenos Aires, Argentina
Master of Arts in Counseling -
Ottawa University
Bachelor of Arts -
Ohio Dominican University
Master of Arts - Educational Leadership
Moreland University
Washington DC06.2025
Skills
- Educational Standards and Regulations
- Curriculum Development
- Strategic Retention Planning
- Crisis Management
- Expert in Career Exploration
- Stakeholder Relationship/Engagement Management
- Academic Advising
- Sales Strategy Development
- Professional Development
- Budget and Compliance
- Achieve the Dream
- Inclusive/Culturally Responsive
Languages
Spanish
Limited Working
Timeline
Client Services Director
SiTESPAN
01.2022 - Current
Staff Developer
AVID
01.2019 - 01.2024
Counselor | Teacher| District Facilitator
Phoenix Union School District
01.2014 - 01.2022
Senior Schools Manager
Everfi
01.2011 - 01.2014
Educator
Tolleson School District
01.2009 - 01.2011
Spanish Immersion Program -
Buenos Aires, Argentina
Master of Arts in Counseling -
Ottawa University
Bachelor of Arts -
Ohio Dominican University
Master of Arts - Educational Leadership
Moreland University
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