Jill Lukes
Papillion,Ne
Summary
Results-proven leader with nearly 20 years of experience successfully developing people and executing operational strategies. I’m looking for a great company that invests in their people. I enjoy serving others and making things run better than before. Being efficient and always striving to be better.
Overview
18
18
years of professional experience
Work History
Executive Administrative Assistant
Fairway Independent Mortgage
08.2021 - Current
- Handle scheduling for executive's calendar and prepared meeting agenda and materials.
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinate and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Produce accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Conduct research and analyzed data to provide detailed reports on various business topics.
- Facilitate training and onboarding for incoming office staff.
- Update spreadsheets and databases to track, analyze, and report on performance and sales data.
- Process all expenses and reimbursements for Branch.
- Handled confidential and sensitive information with discretion and tact.
Owner
Get It Back
01.2019 - Current
- Get it back
- I started my own full-service concierge company.
- With my desire to serve others and a retreat to the mountains, Get it Back was born.
- Whatever my clients needed to get back in their life I was there to help.
- Organization, errands, party planning, research, downsizing, selling, moving, and all the things in-between
- I love helping client gain back what is most important organization, time with their loved ones, and time for themselves.
Travel and Housing Director
Medical Solutions
08.2005 - 07.2018
- I started out as a Housing Coordinator doing full set ups from start to finish for employees that took company provided Housing.
- Created processes and procedures for every aspect of the role.
- Promoted to Housing Supervisor, Housing Manager, Operations Manager, and then ended as The Director of Travel and Housing.
- This role changed over time as the company grew adding on strike work which added hotel and travel all while producing results quickly.
- My hands were in every aspect of the department, managing people, numbers, budgets, system changes, training new hires and much more
- Always keeping my teams personal experience, the traveler’s customer experience, and the company’s best interest in mind.
Education
Bachelor of Arts - Psychology
Doane College
Crete, NE1998
No Degree -
Grand Island Senior High School
Grand Island1994
Skills
- Care and Empathy for any team I work with
- Amazing vendor relationships
- Strong negotiation skills
- Self-reliant and Self-starter
- 16 Personalities – Entertainer (ESFP)
- DISC Test - Si
- Strength Finders – Arranger, Belief, Achiever, Includer, Positivity
Timeline
Executive Administrative Assistant
Fairway Independent Mortgage
08.2021 - Current
Owner
Get It Back
01.2019 - Current
Travel and Housing Director
Medical Solutions
08.2005 - 07.2018
Bachelor of Arts - Psychology
Doane College
No Degree -
Grand Island Senior High School
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