Jill Mackey Ivie
Austin,USA
Summary
Experienced HR professional with 10+ years specializing in benefits administration, leave of absence management, and HR systems support. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Employer Reporting Analyst
Teacher Retirement System of Texas (TRS)
Austin, TX
01.2022 - Current
- Advise HR and payroll professionals on defined benefit plan administration including membership eligibility, enrollment, financial reporting, and plan compliance.
- Conduct detail audits of demographic data and payroll reports to ensure accuracy and compliance with state and federal laws. Identify anomalies and trends and provide error resolution strategies.
- Design and deliver training sessions (Zoom and in-person); authoring scripts for eLearning.
- Led system-related issue resolution, act as subject matter expert on ERP system workflows and complex benefit calculations.
- Managed guidelines for calculations for metrics and analysis. Contribute to internal process documentation, user guides, and policy improvement initiatives.
- Improved existing reporting by researching data sources, compiling data and designing output.
Employer Reporting Analyst
Teacher Retirement System of Texas (TRS)
Austin, TX
01.2020 - 01.2022
- Advise HR and payroll professionals on defined benefit plan including membership eligibility, enrollment, financial reporting, and plan compliance.
- Conduct detail audits of demographic data and payroll reports to ensure accuracy and compliance with state and federal laws. Identify anomalies and trends and provide error resolution strategies.
- Design and deliver training sessions (Zoom and in-person); authored scripts for eLearning.
- Led system-related issue resolution, act as subject matter expert on ERP system workflows and complex benefit calculations.
- Contribute to internal process documentation, user guides, and policy improvement initiatives.
- Trained team members on the use of reporting tools, increasing overall productivity within the department.
Human Resources Analyst
Thermon, Inc.
Austin, TX
01.2019 - 01.2019
- Administered and tracked employee leave including FMLA and short-term disability. Managed leave of absence policy and documentation.
- Provided hands-on Workday support for recruiting, onboarding, benefits enrollment and payroll changes.
- Delivered internal HRIS help desk support for report requests, configuration inquiries, and data integrity issues.
- Ensured compliance with employment laws and regulations through proactive policy development and regular audits.
- Employee benefits administration for medical and dental plans, COBRA, and 401(k) which included payroll changes for benefit selections and monthly invoice reconciliation.
Credentialing and Human Resources Coordinator
Big Sky Pediatric Therapy
Austin, TX
01.2013 - 01.2019
- Human resource activities included employee on-boarding; payroll support; and administrative staff recruitment. Managed census for liability, malpractice, and workers’ compensation insurance plans; compliance with state and federal law.
- Managed contracting and credentialing activities for multi-specialty clinic; maintained relationships with insurance payors, third party administrators, and Medicaid managed care organizations. Secured favorable contracts, renegotiated terms with existing payors.
- Developed reports for staffing analysis, budget forecasting and compliance.
Lean Six Sigma Academy Training Admin (Contract)
AMD (Advanced Micro Devices)
Austin, TX
- Prepared course catalog, training calendar, and course materials for Lean Six Sigma Academy global participants. Compiled course evaluations for management.
- Managed enrollment and SharePoint dashboards. Developed large scale interactive at-a-glance status from project inception to completion.
- Supported internal recognition initiatives and developed newsletter content.
Benefits and Training Manager
City of San Marcos
Austin, TX
01.1996 - 01.2000
- Led administration of all employee benefit programs, open enrollment, and employee orientation. Benefits included medical, dental, FSA, life, disability, EAP, deferred compensation.
- Conducted supervisor training, revised performance management system; conducted salary and benefits surveys.
- Managed FMLA policy development and tracking systems.
- Key member of conversion team for HRIS/payroll system and conducted user acceptance testing.
Education
Master of Arts - Human Services Administration
St. Edward’s University
Austin, TXBachelor of Science - Sociology
Texas A&M University
College Station, TXSkills
- Skilled in Microsoft Office applications
- Skilled in utilizing Excel for comprehensive data analysis
- Adept at Word and PowerPoint for effective communication materials
- SharePoint resource management
- Outlook calendar management
- Development of process flow diagrams
- Experienced in utilizing Workday query tools
- Accounting and documentation
- Cornerstone performance management, learning and development
- Effective team collaboration and problem-solving
Certification
Society for Human Resource Management - Certified Professional (SHRM-CP)
Timeline
Senior Employer Reporting Analyst
Teacher Retirement System of Texas (TRS)
01.2022 - Current
Employer Reporting Analyst
Teacher Retirement System of Texas (TRS)
01.2020 - 01.2022
Human Resources Analyst
Thermon, Inc.
01.2019 - 01.2019
Credentialing and Human Resources Coordinator
Big Sky Pediatric Therapy
01.2013 - 01.2019
Benefits and Training Manager
City of San Marcos
01.1996 - 01.2000
Lean Six Sigma Academy Training Admin (Contract)
AMD (Advanced Micro Devices)
Bachelor of Science - Sociology
Texas A&M University
Master of Arts - Human Services Administration
St. Edward’s University