Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jill Maggart

Peru,IN

Summary

Dynamic and compassionate RN with extensive experience at BioLife Plasma Service, excelling in donor education and critical thinking. Proven ability to enhance donor safety through effective teamwork. Committed to continuous learning and regulatory compliance, ensuring optimal care and positive outcomes for diverse donor populations.


Experienced with patient care coordination, and medical documentation. Utilizes critical thinking to solve problems efficiently and enhance patient experiences. Knowledge of medical terminology and healthcare protocols, ensuring high standards of care and operational excellence.


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals



Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Support Specialist

Biolife Plasma Services
12.2014 - 07.2025
  • Provided exceptional patient care by addressing inquiries and resolving concerns efficiently.
  • Processed donor information accurately using electronic health records systems.
  • Ensured compliance with safety protocols and regulatory standards during plasma collection procedures.
  • Performed head to toe physical exams for new perspective donors, and current donors.
  • Increased patient safety by diligently following infection control protocols during all interactions with patients and equipment.
  • Educated patients on preventative care measures, promoting healthier lifestyles through proper nutrition and exercise habits.
  • Contributed to a positive work environment through effective communication, teamwork, and problem-solving skills.
  • Improved patient care by accurately recording medical histories and updating electronic health records.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Oriented and trained new staff on proper procedures and policies.
  • Trained new staff on operational procedures and best practices for patient interactions.
  • Implemented process improvements that streamlined workflows and reduced wait times for donors.
  • Maintained strict confidentiality of sensitive patient information in accordance with HIPAA guidelines.
  • Kept current on industry best practices through regular attendance at continuing education courses and workshops.
  • Assisted in the training of new hires, sharing expertise in medical support techniques to improve overall team performance.

Staff Nurse

Ascension St. Vincent
11.2009 - 05.2014
  • Administered medications and monitored patient vital signs for optimal care delivery.
  • Collaborated with interdisciplinary teams to develop and implement personalized patient care plans.
  • Educated patients and families on health management, medication adherence, and post-discharge instructions.
  • Conducted comprehensive assessments to identify patient needs and tailor interventions effectively.
  • Utilized electronic health records systems to maintain accurate documentation of patient information and treatments.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and monitored patient vital signs to ensure optimal health outcomes.
  • Streamlined documentation processes, ensuring compliance with healthcare regulations and improving efficiency.
  • Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
  • Provided compassionate and empathetic support to patients and their families during difficult situations.
  • Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
  • Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
  • Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
  • Reduced medication errors through meticulous administration and documentation of medications.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored patient reactions after administering medications and IV therapies.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Managed patients recovering from medical or surgical procedures.
  • Analyzed telemetry monitoring.
  • Daily assessments per hospital policy.
  • Evaluated patient histories, complaints, and current symptoms.
  • Implemented care plans for patient treatment after assessing physician medical regimens.

Education

Associate of Science - Nursing

Indiana University Indianapolis
Indianapolis, IN
12-2000

Skills

  • Effective time management
  • Support for donors experiencing plasmapheresis side effects
  • Commitment to ongoing education
  • Problem-solving skills
  • Clear communication
  • Effective organizational skills
  • Patient knowledge enhancement
  • Certified in CPR and AED
  • Electronic health records
  • Detailed patient examinations
  • Infection control measures
  • HIPAA protocol adherence
  • Accurate documentation

Accomplishments

  • Documented and resolved plasmapheresis reactions which led to being released with resolution of symptoms
  • Recognized as employee of the month on two occasions at BioLife Plasma Services.
  • Charge nurse of 10 staff members at Ascension St. Vincent.

Certification

  • Licensed Registered Nurse - 24 years

Timeline

Medical Support Specialist

Biolife Plasma Services
12.2014 - 07.2025

Staff Nurse

Ascension St. Vincent
11.2009 - 05.2014

Associate of Science - Nursing

Indiana University Indianapolis
Jill Maggart