Jill Mawby
Las Vegas,NV
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
28
28
years of professional experience
Work History
Child Care Professional
Our Little Blessings Daycare
01.2021 - 01.2022
- Developed age-appropriate activities and crafts to engage children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Encouraged children to develop healthy social and emotional skills.
Operations Manager
Guys & Gals Uniforms
01.2006 - 01.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Director of Operations
PDM Plumbing
01.1994 - 01.2006
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Arts -
College of The Desert
Palm Desert, CA06.2000
Skills
- CPR Certified
- First Aid
- Customer Relations
- Biweekly Payroll Processing
- Calendar Management
- Expense Reporting
- Data Entry
- Social and Academic Development
- Early Childhood Development
- Pediatric Care Coordination
- Safety Rules
References
- Hope Anderson - (702) 582-2076
- Zachary Fine - (954) 260-2880
- Falyn Thom – (218) 790-6160
Timeline
Child Care Professional
Our Little Blessings Daycare
01.2021 - 01.2022
Operations Manager
Guys & Gals Uniforms
01.2006 - 01.2020
Director of Operations
PDM Plumbing
01.1994 - 01.2006
Associate of Arts -
College of The Desert
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