JILL M BROWN
Richland,Washington
Summary
Document control professional with strong organizational skills and deep understanding of document management systems and compliance requirements. Proven ability to ensure accuracy and accessibility of critical documentation while maintaining highest standards of quality. Known for fostering team collaboration, adapting to changing needs, and delivering results. Skilled in version control, regulatory compliance, and process improvement, with focus on enhancing operational efficiency and reliability.
Desiring to apply expertise to challenging new role with Pacific Northwest National Laboratory.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Document Control Specialist
Bechtel National, Inc
03.2024 - Current
- Maintained version control for all documents, ensuring that only the most recent updates were in circulation at any given time.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Facilitated timely project completion by managing the distribution of essential documentation to project team members.
- Converted documents from one application to another.
- Enhanced data accuracy by performing regular audits on documentation and records.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Supported successful audits through meticulous maintenance of accurate records and thorough preparation of required materials.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of relevant guidelines and procedures.
Medical Records Tech & Birth Registrar
Olympic Medical Center
05.2023 - 03.2024
- Process numerous documents, maintaining data integrity through a variety of procedural steps in accordance with well-defined procedures and guidelines
- Adjust priorities according to direction
- Perform data entry into an electronic document management system (EDMS)
- Perform a variety of records management clerical duties of either a general or specialized nature
- Produce reports using standard office automation tools such as MS Excel and Word
- Assign document numbers and enter related pertinent information into the EDMS as required
- Maintain filing system and record copies of project documents as directed by supervisor
- Interface on a routine basis with a variety of project personnel providing support/responding to questions
- Perform other administrative activities/assignments as directed by supervisor
- Operate standard office equipment, including automation tools
- Perform data entry to produce and maintain logs, transmittals, and track documentation as required
- Assemble, copy, and distribute documentation packages; prepare and process records for scanning and/or archiving
- Scan documents
- Maintain proper document configuration management in support of engineering and construction
- Perform quality control of scanned images and data entry
- Provide general and technical support to project personnel in the use of InfoWorks and other software used by Document Control
- Accurately track and report time worked on daily log
- Adhering to all government charging practices
- Ability to work overtime and/or hours outside of the normal work periods
- Prepare documents to mail or fax to other facilities or for patient pick up
- Function as team member to provide full shift coverage and timely fulfillment of request
- Completed documents and work requests according to company standards
- Developed electronic, CD and hardcopy formats
- Performed file backup to properly store and archive electronic registers
- Input data into spreadsheets for tracking purposes, including metrics such as number of documents received, approved, rejected
- Verified accuracy and integrity of supplied data against established standards
- Assisted with the review and revision of documents to ensure accuracy
- Ensured compliance with applicable regulations and standards related to document control processes
- Managed document processes through scanning, Indexing, filing and transmitting while following all standard procedures
- Coordinated efforts between multiple departments within a healthcare facility to ensure timely completion of health information-related tasks
- Participated in continuing education classes and programs related to health information management topics
- Performed quality assurance audits of existing medical records to ensure accuracy of documentation
- Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols
- Responded promptly to inquiries from physicians, nurses, administrators, and legal representatives regarding the status of patient records
ROI File Clerk
Olympic Medical Center
05.2022 - 05.2023
- Document Control of medical records, utilizing and maintaining paper and electronic documents
- Updated file indexes regularly to reflect changes in content or location of materials
- Conducted periodic audits of archived materials for compliance with legal requirements
- Maintained records of filing activities, including document tracking and storage locations
- Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements
- Audited existing files to ensure accuracy of information on a regular basis
- Scan a variety of medical record documents into EMR system
- Providing appropriate access to patient information and charts as needed
- Function as team member to provide full shift coverage and timely fulfillment of request
CSR Medical Oncology Scheduler
Olympic Medical Cancer Center
04.2021 - 05.2022
- Schedule follow up provider visits
- Schedule imaging orders; PET CT, CT, MRI, NM Bone Scan, Biopsies
- Work with Triage / Discharge / Compliance / SSU and others
- Process and track Medicare outgoing referrals
- Mailing patient calendars for appts - calling patients with imaging appointments
- Working with other schedulers with workload
Correspondence Control/General Clerk III
Edgewater Technical Assoc, WESTECH International
12.2019 - 04.2021
- Process and scan incoming and outgoing letters and attachments
- Very detailed examination of documents for abnormalities
- Correspondence Control/General Clerk III
- DOE/MSA, Process and scan incoming and outgoing letters and attachments
- Very detailed examination of documents for abnormalities
- Scanning documents, indexing and distributing electronic & hardcopies
- Verifying documents when complete
- Moving documents into appropriate areas in electronic records
Document Control/Imaging Clerk II
MSA Imaging, WESTECH International
04.2019 - 11.2019
- Prep meteorological readings for scanning into electronic records
- Very detailed examination of documents for abnormalities, scanning documents, indexing and distributing electronic & hardcopies
- Verifying documents when complete
- Moving documents into appropriate areas in electronic record
Document Control/Imaging Clerk II
BNL Technical Services
08.2018 - 04.2019
- Prep documents for scanning into electronic records
- Very detailed examination of documents for abnormalities
- Scanning & Indexing documents, capturing color, black & white, and photos, keeping as close to original form
- Verifying documents when complete
- Moving documents into appropriate areas in electronic record
Administrative Assistant
Complete Healthcare for Women
12.2017 - 03.2018
- Managed scheduling surgeries
- Phoned patients with test results
- Prepared all documentation needed for upcoming surgeries
- Tracked all birth control inventory, scanning documents, capturing in black & white, keeping as close to original form
- Verifying documents when complete
- Moving documents into appropriate areas in electronic records
Billing Specialist
Phoenix Radiology PLLC
07.2016 - 12.2017
- Medical Coding and Billing Specialist, Management phone calls from Medicare & patients
- Organized and coded all documents related to radiology services
- Monitored multiple databases to keep track of claim denials
- Documented all radiology reports for services rendered for billing out to Insurances
- Answered customer inquiries regarding billings, payments, account status
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections
Administrative Assistant
Garfield Co Public Hospital District
04.2017 - 11.2017
- Prepared patient check-in packets for next day appointments
- Phoned patients to confirm appointments
- Streamlined filing for archived patient documents
- Assisted Billing, Financial, Admissions and Clinical Departments
- Helped generate hospital budget from previous years information
Patient Service Representative
Pomeroy Medical Clinic
03.2011 - 04.2015
- Reviewed and provided updates with patient demographics
- Scheduled appointments
- Phoned patients with appointment confirmation information
- Scanned all documentation into EHR system
- Created, organized and managed many forms and documents needed for office and provider use
- Provided clerical support to Medical and Clerical staff
Patient Service Representative
Family Practice Medical Office
06.2004 - 03.2011
- Reviewed and provided updated patient demographic information
- Provided phone support to other clerical staff
- Posted all charges for services rendered
- Posted payments presented in person
- Created, organized and managed many forms and documents needed for office and providers
Education
RMC - Registered Medical Coder, Medical Coding and Billing
Medical Management Institute & Ashworth College
No Degree - Accounting
Accounting Coach Online
06-2025
Document Control -
Alison Online
02.2025
Medical Secretary -
Alison Online
02.2025
Certificate - Medical Billing & Coding
Medical Management Institute - Ashworth College
03.2012
High School Diploma - General Studies and Bookkeeping
Joseph High School
Joseph, OR05.1979
Skills
- Ability to take direction from multiple sources
- Ability to handle routine items independently
- Ability to use reasoning and initiative
- Work independently
- Provide solutions with minimal supervision
- Experience with IDMS/Infoworks
- Knowledge of electronic file transfer
- Computer proficiency
- Microsoft Office Excel
- Microsoft Office Outlook
- Microsoft Office Word
- Creative Problem Solving
- Training New Employees
- Epic experience
- Meditech experience
- File/Records Management
- Scanning
- Results-oriented
- Quick learner
- Electronic Records
- Electronic health records
- Best practices
- Medical billing
- Filing & organization
- Data entry accuracy
- Supervisory skills
- Medical receptionist skills
- Written communication
- Scheduling
- Spreadsheets with Microsoft Excel
- Attention to detail
- Customer focus & orientation
- Verbal communication
- Working with MS Word documents
- Auditing documents
- Document management
- File conversion
- Document formatting
Certification
- RMC - Registered Medical Coder, Medical Coding and Billing, Medical Management Institute & Ashworth College, In progress
- Accounting Course, Accounting Coach Online, In progress
- Document Control, Alison Online, In progress
- Medical Secretary, Alison Online, In progress
Additional Information - Former Positions
Former Secretary, Cub Scouts of America
Timeline
Document Control Specialist
Bechtel National, Inc
03.2024 - Current
Medical Records Tech & Birth Registrar
Olympic Medical Center
05.2023 - 03.2024
ROI File Clerk
Olympic Medical Center
05.2022 - 05.2023
CSR Medical Oncology Scheduler
Olympic Medical Cancer Center
04.2021 - 05.2022
Correspondence Control/General Clerk III
Edgewater Technical Assoc, WESTECH International
12.2019 - 04.2021
Document Control/Imaging Clerk II
MSA Imaging, WESTECH International
04.2019 - 11.2019
Document Control/Imaging Clerk II
BNL Technical Services
08.2018 - 04.2019
Administrative Assistant
Complete Healthcare for Women
12.2017 - 03.2018
Administrative Assistant
Garfield Co Public Hospital District
04.2017 - 11.2017
Billing Specialist
Phoenix Radiology PLLC
07.2016 - 12.2017
Patient Service Representative
Pomeroy Medical Clinic
03.2011 - 04.2015
Patient Service Representative
Family Practice Medical Office
06.2004 - 03.2011
Document Control -
Alison Online
Medical Secretary -
Alison Online
High School Diploma - General Studies and Bookkeeping
Joseph High School
RMC - Registered Medical Coder, Medical Coding and Billing
Medical Management Institute & Ashworth College
No Degree - Accounting
Accounting Coach Online
Certificate - Medical Billing & Coding
Medical Management Institute - Ashworth College