Jill McFadden
Gun Barrel City,Texas
Summary
Dynamic Hair Color Specialist with a proven track record as a self-emplyed hairdresser and educator, excelling in client engagement and color correction expertise. Recognized for building a loyal clientele through exceptional communication and tailored treatment plans, while staying ahead of industry trends to deliver outstanding results and maintain high customer satisfaction.
Experienced with advanced hair coloring techniques, including balayage, ombre, and color corrections. Utilizes customer-focused approach to create personalized color solutions that enhance client satisfaction. Strong understanding of color theory and its practical applications, ensuring optimal and lasting results.
Overview
30
30
years of professional experience
Work History
Hair Color Specialist
Sally Beauty Holdings Inc.
03.2023 - Current
- Contribute to a positive work environment by collaborating effectively with colleagues, sharing knowledge, and offering assistance when needed.
- Built a loyal clientele base through referrals from satisfied customers who appreciated the attention to detail in my workmanship.
- Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and online courses.
- Educated clients on proper at-home care, resulting in longer-lasting hair color results.
- Developed customized treatment plans for clients seeking dramatic transformations or subtle enhancements in their hair color.
- Enhanced customer experience through effective communication, understanding their preferences, and delivering desired results.
- Handled inventorying of hair products.
- Promoted salon products to maintain color treatments to clients, making recommendations based on hair health, texture and applied services.
Hairdresser
Self Employed Hairdresser
06.1995 - Current
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
- Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
- Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Increased revenue through effective customer service and inventory management.
Education
Associate of Arts in Teaching - Early Childhood Education
Dallas College
Dallas, TXAssociate of Arts - Education
Dallas College
Dallas, TXSkills
- Client Engagement
- In-Depth Product Knowledge
- Chemical Safety Practices
- Inventory Oversight
- Trend awareness
- Effective communication
- Customer education
- Color correction expertise
- Color maintenance recommendations
- In-depth color consultation
- Color theory mastery
- Chemical formulations
Timeline
Hair Color Specialist
Sally Beauty Holdings Inc.
03.2023 - Current
Hairdresser
Self Employed Hairdresser
06.1995 - Current
Associate of Arts in Teaching - Early Childhood Education
Dallas College
Associate of Arts - Education
Dallas College
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