Jill Miles

Jill is a strong analytical leader with an expansive skillet that includes audit and accounting, operations, talent, vendor management, program management and learning and development. Throughout her career she has a proven track record of being able to execute with strong technical expertise while effectively managing client engagements, internal partners, national programs and working with colleagues in India. The combination of a client service background and deep operational experience have allowed Jill to be an effective leader in each of her roles.

• Certified Public Accountant, New York, Inactive
• Certified Public Accountant, North Carolina, Inactive

• Deloitte & Touche LLP, Charlotte, NC, Finance and Operations Leader, Learning and Development, Consulting, 07/01/22, Present, Prepare and facilitate the fiscal year financial plan for Consulting Learning and Development across both the US and USI (India) practices., Review and update monthly spend and periodic accruals and forecasts, including monitoring of future spend projections and adjust as needed based on analysis., Lead the creation of dashboards that provide critical data and insights to assess the strength and impact of our programs on the broader Consulting organization., Strategically analyze financial and performance data and provide recommendations., Empower and support L&D team members to manage respective budgets within plan., Programs Senior Manager, Talent Services, 08/01/20, 07/31/22, Manage various programs across the 7 service areas within the Talent Services organization across both US & USI (India) geographies., Work strategically alongside the Talent Services leader to drive priorities and initiatives of the Talent Services organization., Leverage the design and development of performance metrics, key performance indicators and service level agreements., CTS Operations Manager, Programs, Contingent Workforce and Talent Vendor Management, 02/01/13, 01/31/22, Offer insights and trends to make effective business decisions through the creation of data analytics and various reporting tools including volume reports, headcount assessment, tenure review and spend analysis., Serve as the subject matter expert within Vendor Relationship Management for all matters relating to Firm independence., Audit & Enterprise Risk Services (AERS) Senior Manager, Chief of Staff, 01/01/06, 01/31/09, Worked strategically with the Partner in Charge for the Carolinas AERS practice to manage the business by assisting in the annual budget process and period forward look (forecast) updates., Provided analysis and recommendations through compilation of the monthly financial reporting package for the Partners and management of the Carolinas AERS practice., Human Resources Manager, 04/01/02, 01/31/06, Managed career planning through counseling and development programs and planned and implemented performance management processes., Oversaw annual compensation process., Audit Manager, 09/01/00, 04/30/02, Audit Manager who leveraged exceptional communication and collaboration skills to build quality relationships with clients and team members.
• Fortune Brands, Inc., Old Greenwich, CT, 01/01/98, 08/31/98, Senior Financial Analyst, One of two analysts supporting the preparation of consolidated operating company forecasts.
• Arthur Andersen LLP, Stamford, CT, 09/01/95, 01/31/98, Staff and Senior Auditor, Planned and performed audit engagements and supervised audit staff for clients in various industries.

• Volunteer, Charlotte Latin Booster Club, 01/01/22, Present
• Treasurer, Charlotte Christian School PTF, 01/01/17, 12/31/18
• Treasurer, St. Gabriel Catholic Church Mother’s Group, 01/01/14, 12/31/16
• Advisor, Beverly Woods Elementary School PTA, 01/01/14, 12/31/15
• Treasurer, Beverly Woods Elementary School PTA, 01/01/12, 12/31/14
• Audit Committee Chair, Beverly Woods Elementary School PTA, 01/01/11, 12/31/12